Category: | Psychiatric Hospital |
Address: | 555 Wilson Ln, Des Plaines, IL 60016, USA |
Phone: | +1 844-756-8600 |
Site: | chicagobehavioralhospital.com |
Rating: | 2 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Sarah Smith
If I could rate it 0 I would. I was sent there so I could just start back on my medication because it would be quicker then getting a psych appointment. Im 18 and was sent to the adult unit which I found dumb because I am still in school. I wasnt able to get any of my school work while I was there or go to their version of "school". I got to see my psychiatrist every day but she didnt have a clue what the hell she was talking about. I had Dehnoya. My social worker, Abby, was even worse. She is the worst person I have ever had to deal with! I met with her the day after I got there just to go over paper work which was on a Wednesday. I didnt get to meet with her again until the following Monday. She failed to tell my school where I was at until then, didnt do individual therapy like I was supposed to and was extremely lazy. She made me stay two days longer then I was supposed to because all of a sudden my isolation was a big issue when she was aware of that when I first met with her. Then I found out when I met with the psychiatrist Sunday night, that I had to stay longer because the social worker wouldnt fill out the paper work in time. Then when I was being discharged I had to wait almost an hour longer because my social worker didnt fill out a damn saftey plan with me. Then she was supposed to call a psychiatrist and my counselor to set up appointments for me when I got out. She wrote down on one of my discharge papers that I had an appointment for the following Monday. She didnt write with who so I called the place when I got home. They said they never received a call for me or had an appointment set up. Then I found out she also didnt contact my counselor at all while i was in the hospital even though she was supposed to call him so he could come down and see me. She is the biggest disgrace to all social workers. One of the nights I was there I didnt get my 8pm meds until after 11pm and then on one of the afternoon shifts they "forgot" to give us our meds despite being reminded several times. There was a girl while I was there who complained of feeling sick for two days and the nurses just gave her stuff to sleep. On the third day she woke up at 3am went to the bathroom came back and collapsed on the floor. Only then did the nurses give a crap. Another girl who was there was an epileptic. She was having several seziures one night and me and another women kept telling the nurses and they were so understaffed that no one even did anything for half an hour! There was also a night when I woke up and my lips were bleeding all over my pillow because they were so chapped. I had the family I was living with bring me some ChapStick the day before because I knew I was going to need it soon. The ChapStick was given to the nurses and put in the nurses station. when I woke up and my lips were bleeding, I asked for my ChapStick and they couldnt find it. And I had two! They wouldnt even give me Vaseline. There were a couple of the staff that I did like and that were nice. Jason, Mark, and Vikey were the only people that I liked and they were amazing. I will never again go to a mental hospital after this experience and I will always warn people against going here.
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Shane Eicksteadt
This was my first and worst experience in the medical field. Drugs are either not administered, or administered 3-4 hours late. I met another HIV positive individual whom had not been given his drugs in 4 days by the time I was released from this disgraceful facility. I was constantly administered my medications which are essential to my health 3-4 hours late. It takes 3 hours and several attempts to get any pain medications for my sore feet and knees, since I had asked every day for something for my feet as I was walking around in socks on cement floors for a whole week. I didnt get footwear till I had signed my release paperwork. 75% of the staff treated us like we are criminals. You are not allowed to be in the halls and have conversations as they feel you are conspiring against their deplorable treatment of you. We had a patient arrive whom was caught by her roommate going through her personal belongings. This patient then was peaking under other girls covers to "see if there were any pretty ladies under the overs". The last patient she disturbed ran her out of her room calling her a bastard. When I said something to one of their techs about the situation, I was told "I dont want to go to jail". I responded are you threatening me and she stated it again. Upon asking her if she was threating again, Moonas response was "I can say whatever I want, we are not in group". I spoke with the nurse Judy about it, and she said that she has known Miss Mooa for a long time and didnt sound like her. She called Moona over and asked her about it and Moona said "no, no, no, noo". It wasnt until I approached Mooda and informed her of my thoughts about her being a #%(U(_ #(#(%*@&" And she got the reality not to mess with me. I later talked to another tech the next day about Miss Moona and she told me this is the third complaint about Moona in the last two months about her deplorable treatment of patients. This patient went on to expose her vagina in the cafeteria and upstairs in the dual-diagnosis unit. Nothing was done about her as I find out until after I left and four days into her stay. There is absolutely no one on one therapy at all. You see the psychiatrist for 2 minutes a day. When I talked to Dr. Bowden about the situation with their tech, I was tole "let it be water under the bridge" It is obviously acceptable for the staff to only further exacerbate the reasons we are there for help. I was informed 3 hours after I completely tore through one of the tech/social works degrees and doused it with gas and set it on flame for for 40 minutes of a 45 minute group session, I would be released the next day. If you have a brain and challenged their so called treatment, they want you gone. I only came out stronger knowing that I became a strong advocate for myself and the other patients that were there. Bottom line is, do not send your loved ones to this facility as they will likely have to return there or somewhere better for more treatment. They are simply bilking insurance companies, Medicare and Medicaid. Thirty some thousand dollars my insurance paid for the week I was there was simply insurance fraud.
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allie chiu
If I could rate zero stars, I would. My stay at CBH was an emotional roller coaster. I got admitted into the adolescent unit for self harm and depression. The first night I stayed there I didnt sleep at all due to the fact that it was freezing cold and you literally sleep on padded matts. It took 4 days to get my medication approved by the doctor there. I stayed up every night in the bathroom for those four days, on the floor, crying because I have severe stomach issues that only the medicine can fix. I was only checked on once throughout the night in the bathroom and the nurses were incredibly slow and rude. I didnt get any of my clothes my parents had dropped off for me until 5 days later. I had to keep asking every day if they had checked if my clothes were in the closet yet and I didnt get a complete answer. I wasnt allowed to go downstairs for gym, school, or breakfast/lunch because I had no shoes to wear. At the time I was suffering with an eating disorder too and they did absolutely nothing and werent concerned at all. I was told that they dont work with people that have eating disorders and an apology. The worst part about staying at CBH had to have been the other patients in my unit. They were all loud, out of control, and obnoxious. Many many fights broke out and I had gotten ice thrown at me once. A girl got her hand slammed in the door by another patient (they are heavy metal doors). At least 3 girls were given "booty juice" each day (injections that basically knocked you out). I got harassed multiple times by the males in the adolescent unit and this wasnt properly addressed by staff so, it carried on my whole stay. This environment was extremely overwhelming for someone like me that has anxiety. I cried everyday begging my parents to take me home, but the hospital refused to send me home until my insurance was done covering my stay. While I was there we switched rooms around a lot due to new patients coming in. I had found a razor blade under my bed while making it which was very triggering and notes on the windowsill saying "Fake it till you make it". The staff here was INCREDIBLY UNPROFESSIONAL AND VERY RUDE. One girl had PTSD with taking showers and so she would accumulate an oder after a while. She was made fun of by the staff and Ms.Amanda made it clear that she would put you on blast if she smelled you. I was threatened by staff that if I didnt stay quiet they would write on my report that I was showing signs of extreme depression and that they would make me stay for longer. PLEASE DO NOT SEND YOUR LOVED ONE HERE!!