Captain James A. Lovell Federal Health Care Center

Reviews 5

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Shamill Baker

My father died here in 2014 at the young age of 56 of some form of cancer and pneumonia. He went in with flu-like symptoms at about 215-220 lbs standing at a height of 61. A week later he had lost a significant amount of weight and was sent home with the belief he was treated and no longer had pneumonia. However, he returned the very next day with worsened symptoms. After the doctor actually ran tests they told him he had cancer and it was possible he had it for 20 years. We were baffled. First he was told he had lung cancer, then stage 3B, then stage 4 all within a matter of a few weeks. We were all confused. All the while they never got rid of the pneumonia so both illnesses were attacking his cells aggressively. I visited him every weekend coming in from Chicago while his wife stayed at his bedside. I never saw a doctor. All of my questions were directed to a nurse or nurse assistant who seemed to be clueless as to what they were talking about. When his entire family visited, a nurse came in and changed his catheter bag in front of all of us. I was furious.What happened to patient privacy. They told us he had three months to live after finding out he had cancer just a week prior. He actually died within the next 3 weeks. I feel like the staff here did nothing to treat, prevent or prolong his death. They sent him out into the air with a severe case of pneumonia, failed to attend to him properly and kept him drugged up at all times. They fed him pop-sickles just about his entire stay there. He went 9 days straight without eating because of a medicine they administered that left a metallic taste in his mouth. To top it off, I have been given a very difficult time when trying to get his medical records from this place as his biological daughter. I will not rest until I find out what really happened because I know in my heart that more could have been done to save his life. I have dedicated my Graduate education degree to finding out more about his case and other Veterans who suffer or die at the hands of a VA medical center designed to care for our Veterans. With each paper I write and each form of research I encounter I am discovering how negligent VA hospitals all over the world really are. Its like they just kept him drugged up waiting for him to die. The only reason I gave them one star is because I couldnt post my review with no stars. Otherwise, I would rate them a negative infinity of stars. The Captain James A. Lovell Federal Health Care Center has failed my father miserably as a Veteran as well as his wife and 11 children who loved him dearly.

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Rich Kretzschmar

An outstanding medical facility that gives the letters in medical a NEW name as I witness what todays scientists term a modern-day-miracle! It was in the month of November that Dad and I stopped by for his appointment. I occupied myself in the usual way, scouting for "sexy" nurses, and starting up conversations with the staff. This day was different than the others as I brought with me an item that the U.S. Military calls a compass. With this device I was able to find direction and not only that... "the miracle I speak of here." I was in the foyer of the lower level quarter deck reading this months issue of Playboy with Eugena Washington on the cover when I felt the "tap" of a Life Engaging Direction (L.E.D.) al·le·gor·i·cal sword. Yes directly adjacent to the arrary of head shots of the commanding brass including President Barack Obama the blade made itself evident. It was actually a framing column of the entranceway with a semi-circular brilliantly illuminated dome alligning as a hilt shield. This notion of the "Brilliant Sword" extended upward to the second level - meaning that the blade tip was burried in the stone floor that I and others stood upon. And with that compass devise I took a reading as the magnetic needled swayed like a swai fish in the ocean. I looked into the luster reflection for a bearing and my "twin" so to speak reported back 270 degrees but what I heard was an alfanumérico name, "Egbert"... ! Now WTF a compass isnt supposed to identify sprits from the past. I looked to the Veteran sitting next to me who must have also witnessed this because he appeared to have laided down a sword himself, a Starbucks stir stick served its purpose. Later I learned that Gilbert in the Old English Anglo - Saxon archived actually does mean "Brilliant Sword." And that I crazy experience at the James A. Lovell Federal Health Care Center is one I will swear is true on a stack of Playboys. Logic suggests that the headshot of president Barack Obama added a spraking touch to the Egberts "Brilliant Sword" as Barack means both spark and lightning when you get to the roots of the namesake. So I wonder is this the right message to send to the troops. Shouldnt the military spring for a full body cardboard laminate cut out of our President so as not to give the appearance that the Commander in Chief had his head chopped off?

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Jim Hardiman

Too often letters are only written when a problem needs to be addressed, In contrast, I like to write in support & appreciation of the entire staff serving in Building 134, Freedom Square at the Captain James A. Lovell Federal Health Care Center, The trip, to visit my brother Bill Hardiman, 1965 - 1967 US Army veteran, As many, he had returned with medical issues, Through the outstanding care provided by his primary Doctor, Dr, Sachs, I believe at Heinz Medical center, (I could write a novel on the bahalf of this mans dedication) Bill has worked with the VA Chicago, Loyola University and Waukegan. Now, when he needs the most assistance, Freedom Square is there for him! As many others will also relate. time has put miles between us, you could call it a snap inspection. Well I am proud to write, this place is run wonderfully, the people serving here, are outstanding. As I traveled home reflecting on this first-rate care, I knew I had to take a few moments to write this review. Adding to their already high marks on google. THANK YOU ONE AND ALL. Jim Hardiman. Sacramento, CA.

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Nancy Russell

My last visit was HORRIBLE I was informed there is 1 Dr FEMALE VETS CAN BE ASSIGNED TO AND I MUST WAIT OVER A MONTH TO SEE A DR. THIS IS UNACCEPTIBLE.i am blessed we have medical insurance through his currant job and tri care as a retiree. I WILL NOT GO HERE AS A VET UNLESS I HAVE NO OTHER OPTION SOMETHING NEEDS TO BE DONE. i am a disabled vet, for over 23 yrs now I was treated originally through this facility when I was hurt, I felt the clinics worked well with each other. Since my discharge I have been stationed elsewhere with my husband. I have now returned to the the great Lakes facility with his retirement and our new home SOMETHING MAJOR HAS CHANGED AND NEEDS TO BE FIXED....ASAP

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Todd Lemme

After calling the facility and feeling like a dog chasing its tail, I drove to 3001 Green Bay rd. to get info on obtaining the new VA medical card, hoping it would be a simple procedure since mine is approx. 10 yrs. old. It was my 1st visit to this very clean facility but was told I had to get one at Hines Hospital in Maywood since I was in the system there previously. I would think it would be nationwide link considering I obtained my last ID no problem at a V.A. facility in Charleston,S.C. while taking my Father there for an eye operation...no wonder out Veterans are so frustrated with the V.A. system...thumbs down!

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