Adult and Child Health

Reviews 6

BE

Between The Borderline s

This Is ridiculous adult and child has a horrible practice of having open assessments which means you have to show up very early in the morning, And for someone who works full-time and has to be at work early in the morning thats next to Impossible. I waited two hours in a packed waiting room With crappy air conditioning, kids that were screaming, And I still was not seen for an assessment. I walked out in worse mental health then when I walked through the door. All I want to do is be responsible for my mental health, be seen and get medication and get counseling but I cant even do that because you cant be freaking seen unless you show up at 7:30 in the morning before they even Start taking people, Pack into the waiting room and wait like a bunch of laboratory rats. The way Mental Health Care practices are going with this open-enrollment b******* is ridiculous. This is not effective in my eyes and Not helpful. It seems to be Common practice now for mental health agencies to do their enrollments like this instead of offering appointments. The staff should have to go through the process and then understand what its like for a potential client. And then you might understand what a grueling and unenjoyable process it is. So, does a person have to threaten self harm and go to inpatient to get proper care right away or what? People should not have to put up with this b*******. I dont recommend going here I recommend finding somewhere thats private practice that takes appointments for assessment if you can. Also they are notorious for breaching confidentiality.

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JA

James Dickerson

I was brought to the Madison St office 3 weeks ago. Since then I have daily called trying to speak to someone about the intake and the fact I would rather go to the Ohio St office. I wish to do so because there is no bus service to the Madison St location in Greenwood. Today I call the office and was on hold for over 30 minutes. I pressed 1 to leave a message> I explained that it has been 3 weeks and i wanted a call TODAY!. 3 hour later I went through the same on hold time and I hit 0 to speak to an operator. I asked for the office manager to address my issues. I was forwarded to another damm voicemail. Left the message that if i did not hear from anyone today by 4 I was all done with that place. So come 4 oclock today I went on to St Vincents for assistance. I am homeless, sleeping in a tent. I was at the mens shelter that had more drugs inside than I have seen outside. So I left If I wanted to be around a trigger for my mental health issues I would go back on crack. They know what goes on there. I spoke to Brian Paul about this and the way they addressed my service dog illegally. Well Adult & Child Center. i do not know how you supposedly help people when you never answer your phones, return calls and I am still homeless after talking to you for over a month. Its ok I would rather sleep outside than deal with such uncaring people.

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PA

Paula Sterrett

Enjoyed the services here for several years . Have attended a few classes that were helpful.. The problem I have encountered there is the large overturn of therapist , Drs and staff. I have gone through several therapist that have left . One i know fr sure under duress of the conditions of the job . My prescribing Dr. Has changed several times in as many years. Even the pharmacy staff doesnt stay for long. Theres been several turnovers there for some reason . When you need a soft place to fall, so to speak . A refuge . A place you feel safe . Coming to A and C can be hectic and frustrating . Ive gotten there after dragging myself out of bed , ontime fr my appt and they tell me . Im sorry your therapist took another appt . ahead of you itll be another hour . Really ? Or Im sorry Dr. So and so retired, oh you didnt get the letter in the mail? Would you like to reschedule with the nurse practioner in abt 2 weeks ? On and on . You get the feeling the employees are as frustrated as the patients.

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A

A Private User

I refrained from seeking treatment with this clinic because the attitude projected through the phone was that they would rather not be bothered. Before I was able to accurately address my sons needs the receptionist I spoke with cut me off and asked what side of town I lived on and attempted to refer me somewhere else. This cinic was one of two within our network and both clinics are very far from our home. Based on the interaction with this particular staff member, this clinic is either unwilling to work with ethnic minorities or they are indifferent and do not care about the needs of their patients. I did not feel comfortable taking my child to a clinic that does not even take the time to assess needs prior to making decisions. This is an indication or red flag that this clinic does not meet the individual needs of its clients. If this is not the case it would do this business a great service to employ individuals that project the quality and care that is shown to its clients.

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MI

Michael Morrison

I started going here for counseling and psychiatry earlier this year and from the first time I felt like just another client. The women at the access center cant help anyone and each of them will tell you a completely different thing. I wasnt able to attend my appointments due to the fact that I had to go to a rehab center out of town which they became fully aware of the day that it happened. As soon as I prepared to return home I called to schedule an appointment which I did. As soon as i got home, they told me Id have to wait a month to reschedule due to a new program they were implementing. I was fine. I had refills. After a month I called to schedule again for today. Yesterday I get a call that says that my account had been canceled and that even though I am completely out of medication and have a record with the same medication on it they will not help me. Its clear what business these people are in and its not the business of helping people.

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BR

bryan mckee

WELL TODAY WAS THE 1ST DAY I WENT INTO ADULT AND CHILD THE GUY NAMED TOM HE CALLED ME IN I TOLD HIM IM ON MEDICARE HE ASKED ME HOW ARE YOU ON MEDICARE WHEN YOUR ONLY 45? I SAID IM ON DISSABILLITY HE ASKED WHAT FOR? I SAID MILD SLOW HE SAID MILD RETARDATION? HE TOLD ME THEY CANT PUT ME INTO COUNSELING BECAUSE OF ME BEING MILDLY SLOW TOM SAID THAT WERE NOT DOING SINGLE COUNSELING AT THIS TIME HE TOLD ME TO LOOK FOR ANOTHER COUNSELOR WHO DEALS WITH MENTAL RETARDATION PEOPLE. I THINK THAT WASNT APPROPIATE BEHAVIER THAT TOM HAD AGAINST ME AND I THINK THATS NOT RIGHT THAT THEY SINGLE ME OUT LIKE THAT.

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