Valle Vista Health System

Reviews 5

DE

Derrick Virgne

Ill start with the cons because they are so bad.. If you need suboxone. Go here. If you need Mental health treatment stay far away. I went for depression and anxiety. I never saw a therapist, he was to busy doing discharges because this place is basically a revolving door for addicts getting suboxone. (not bashing addicts getting help, but this place takes resources from mental health patients to deal with the demands of the addiction side of the business.) They lost my phone and keys, and tried telling me that it wasnt in their check in records even though i had a bag of stuff at check out with me that wasnt in their "records". I am so happy i had my sister check out my wallet (something else that wasnt int their records even though i still have their sticker on it) before they could lose it too. At check out after finding out they lost my stuff they tried to insist that i eithe pay for the service in full or at least put down a $600 deposit before leaving. The bill was $19,000 total $2,500 after my insurance paid their part. Half the time you get to the cafeteria late and have very little time to eat because you have to leave before the kids unit get there. This was especially bad when i was there because we had two elderly people who were in wheel chairs that me and another patient pushed and got food for because the technicians cant due to having to watch everyone while out of the unit. The doctor got me on an antidepressant right away which was good, but we never truly addressed my anxiety problem. She was constantly talking about my blood pressure and cholesterol. "Hello Im depressed and anxious wanting to die, my blood pressure is going to be high and my diet is crap." Now I am trying to get them to fill out an FMLA form for my employer. They would not return phone calls so I could email them my FMLA forms for my employer. I finally had to physically go there and demand the fill them out.Now they are saying it will be 7-14 days before they get them back to me. My HR department is breathing down my neck and now i am having more anxiety than when i went in to this facility. The pros. The technicians who run the groups are awesome,well trained, and truly caring people, but that doesnt make up for the lack of one on one therapist time. You do see your Doctor or a Nurse Practitioner EVERYDAY, to discuss your medicine which is great. The food isnt terrible and you can get seconds, plus they have a self serve soda machine. Summary Go to Community North ( Ive had personal experience there) or St.Vincent Stress Center (a couple close friends have experience there)

---

DA

Daryl Woolwine

I tried everything I knew to do for my drug problem. I was ready to do the closing credits. I couldnt win, no matter what I did. But I thought " what the hell. Ill try this one last option ." When I first got to Valle Vista, they were swamped with people. I finally got the assessment done, and was sent home. I knew that my problem would take some battling to beat. So I went back the following Monday. (early ; like 7: am ) Now, I dont know about anyone else, but I dont believe in " magic wands". If youre looking for your problems to go away at the snap of a finger , then you probably need to check the yellow pages under that "Hogwarts magic school" place. The staff and Dr.s at Valle Vista took me in, and took over. Those people there looked after me, handled me with " kid gloves ". They took good care of me. They got me through the hardest part of my detox. Then they made sure I was stable enough to stand on my own two feet. Everything I needed to win , they made available to me. BUT IT WAS UP TO ME TO USE THOSE TOOLS. !!!!! If for one minute, anyone thinks they can beat a drug addiction by applying for the help, theyre in for a rude awakening. PEOPLE, WAKE UP !!! YOU HAVE TO HELP TOO. The Drs and the staff will get you through the hard part.Then theyll give you the information and resources to help you pick up the battle for yourself. Im going to my first IOP meeting today. My sobriety means enough to me, that Im gonna stand up and fight for myself now. I CANNOT do it by myself. Valle Vista told me how to defend myself from my drug addiction. They showed me where to look for the strength to keep fightin. Its up to me now. I CHOOSE TO WIN. I want to thank everyone at Valle Vista for an awesome job. Thank you for helping me get my life back. Thank you for taking such good care of me. Im claiming victory in Jesuss name, and I know that Jesus put Valle Vista in my life. IM GONNA WIN !! So, to ALL the people who are complaining about their experience at Valle Vista . ........ If you will be patient, and do what they tell you , you will change your opinion. Its a wonderful clinic, the people there are awesome, and caring.

---

A

A Private User

My son just got discharged ( for the second time in his life ) if you have any other option, dont chose this one. I was never allowed to see where my son was being kept upon admittance. Took seven total hours to be admitted. I was never given any treatment info while he was there unless I called repeatedly and asked. My son also said no fewer than 10 times during check out he didnt think he was ready to leave and was ignored. I was given no discharge information, medication info etc. I live an hour and a half away.. and cant run back over and get a script. Also, they knew when he was leaving all day, and when I got there to pick him up ( half hour late due to traffic in Indy ) all of his clothes were in the washer and reeked of mildew. And during our family therapy session before we left... I was told they probably couldnt provide me with any mote resources than we had and that it sounded like we were doing a good job at home. Yes such a magnificent job that he went on a stabbing spree and was in a self distruct mode. What a sorry inpatient treatment. I do not reccommed this.

---

ER

Erin

I had an amazing experience here! Ive struggled with mental health issues my whole life. When I came to Valle Vista I was treated like an individual, a person, not a number. Most of the staff were incredibly helpful. After 15+ years of psychiatric institutions, Valle Vista was what I was needing the whole time. I was put with other patients with similar diagnoses so I didnt feel uncomfortable. Being around people who know what youre going through and can talk to you in an intelligent manner is what made all of the difference for me. I had a Gene Sight test done shortly after my discharge and Ive never felt so amazing. Between the test and Valle Vista, I no longer am being held down/back by my depression, PTSD, OCD, and anxiety. Most of the negative posts are from people who came for a "quick fix" and had no desire to continue working towards their health after discharge. Or people that didnt give the program a chance (I wanted to leave the first night but my roommate talked me into staying). BEST DECISION EVER!!

---

JO

Jonelle Aynes

Absolutely awful. I arrived at the time of my appt. waited four hours before I was even assessed. Almost three hours later they told me they were not going to help me that I needed outpatient. I had already informed them Id done outpatient twice and I was addicted to opiates for 7 years. During my wait just to be refused help I watched people go outside numerous times getting high on H. Most of these ppl had already been admitted to Valle vista two or more times and still got a bed. Its sad when someone truly wants help but gets turned away when ppl who are getting high in the parking lot and are only there because they know they cant get drugs for a few days so they get admitted several times. That place is a joke. I genuinely want to get better and they refused to help. I wouldnt recommend this place to anyone who really wants help because unless your a complete junkie who cant buy drugs for a few days because you spent all your money they wont help.

---

---