|Address:||319 N Ankeny Blvd, Ankeny, IA 50021, USA|
|Working:||Closed 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM Closed Closed|
Its nice to know I wasnt the only one they screwed on their billing and insurance if you look on Yelp review of this place. My husband and I both went in for a normal checkup and my husband went in for a filling at a later date. Upon finding this particular office and seeing it was on our provider list, I called and made the appointments. I have never encountered, at a dentist, that certain Dr.s are only listed as providers and others in the same office are not. This was not learned until MONTHS after we had paid over $400(!!!) in bills. My husband called to find out how this can be and then they tell us that we were scheduled with a dentist that is not in our provider list. WHAT?! Yes we should have double checked, but I have never seen this before in my life. Nobody ever said anything to us after they took all of our insurance information prior to the appointments. There is no reason they could not take a couple minutes to make sure we were scheduled with the Dr in our provider network. Unbelievable. Also, similar to Lindsay M.s review, when my husband went in for a filling, he was given a shot and then left to sit for nearly 40 minutes by himself while the Dr went on to other patients. Because it took so long, he had to get ANOTHER shot. My husband was there for almost 2 hours for a filling. We will never be back and will not recommend this office to anyone. We are middle class people with three small children. We cannot afford these kind of bills when we already have insurance. Im sorry but this is robbery.
Disappointed in this mornings appt. Ive been going to Hintz for 2 years now and unfortunately I dont know if my 2 years of going there is enough for me to return after today. Waited 25 mins before finally getting a polish and floss which was real quick and not very thorough. Waited another 25 mins and still no sign of the dentist. I had to leave or I was going to be late for work. The lady upfront was very sorry. It wasnt her fault. I get that. I just stated that if they were running late or whatever it may have been they could had at least apologized them selves and let me know they were running behind. I was not happy and Im still frustrated at the fact that my schedule can be busy itself and I try to schedule months in advance. I dont know if Ill be going back.
Drove a hour to ankeny...Had a 9am appointment for my 17 yr old daughter who has had nothing but pain and sensitivity from a tooth that was root Canal Dec of 2014. X-rays showed nothing.. however she basically was told she wasnt feeling pain but it was fantom pains.. wrong! So then we were told he could refer us to a specialist.. never did.. however it was time for her teeth to be cleaned..so we agreed to have that done.. yep hygienists flossed her teeth and cleaned them.. and then we waited a ridiculous amount of time for no one to return we finally got up and walked out at 1030am. Hour and a half later of wasted time! Very discouraged! Wont be back ever. Poor quality of service!!!
Our family went to Hintz Family Dentistry for 7 years before moving out of state this summer. The first time we went was for a second opinion after another dentist said my husband needed a ton of dental work. Dr. Hintz saw nothing to be concerned about (7 years later there have been no problems) and we have been going there ever since. The whole staff is friendly and competent and our kids enjoyed going there. They were always very upfront with any additional costs for fillings and would give us a printout detailing what was to be done and the costs before proceeding. I cannot recommend them enough.
I am very impressed with Hintz Family Dentistry. I was certain I would require a cap for a large tooth chip but, the dentist was honest and fixed the tooth with a filling. Their honesty made my day. They could have sold me a cap and I would have been none the wiser. Everyone is friendly and professional. Prices are good and comparable to other dentists. I am glad I went with my gut and did not go to Aspen Dental. I checked prices of caps at Aspen and Hintz and they were the same. I am wholly impressed. Thanks for making my day.
0 stars thats what i give them they are rude n like the others say they rip you off. They charged us 140$ more than what we had to pay and after 2 months i had to go ask for it back. Really rude they took forever n they did not give me the money back when i ask for it. Dont go there! I cant give o stars so i put 1. I never write reviews but thats how rude they were ,well not the receptionist he was so helpfull n nice
Great place for the family! I have taken my family there for a couple of years now and have always received great service. I love the fact that they are bilingual, it puts my little kids at ease with their first language. They are very patient and accommodating. Ive always been able to get our appointments together and theyre always ready for us when we arrive. I would recommend them to anyone looking for a dentist.
I had a wonderful experience at Hintz Family Dentistry! I showed up on the wrong day and they still saw me immediately. The hygienist and dentist were both very friendly. I was very pleased with the thorough cleaning and the clean facility! I will definitely be going here from now on.
Ive been going here for a few years and Ive never had a bad experience! The staff is nice, easy to talk to, and they do a great job. Nora, one of the dental assistants, is fantastic to work with. Highly recommend!
Absolutely recommend!! We had 5 cleanings, 3 of them children, this morning. Very patient and it is like Christmas every time we go! The boys love it there!! Great staff!!
it was horrible, rude people and they Dr. was even rude, and then they referred me to another office and refused to do anything for my tooth pain..
My family had a great experience with Hintz Family Dentistry. They were very friendly and it was easy to get in for appointments!
Very relaxing and friendly environment! Massage chairs while getting your teeth done is a huge plus!
Very relaxing and calm environment for the whole family to get teeth checked and worked on.
Hygienist is very friendly and cleaned my teeth gently. She did an excellent job.
A Private User
I am DEATHLY afraid of Dentists but Hintz puts me completely at ease.