Category: | Dentist |
Address: | 1603 N Detroit St # A, Warsaw, IN 46580, USA |
Phone: | +1 574-269-7377 |
Site: | warsawfamilydentistry.com |
Rating: | 4.7 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed Closed |
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Ruben Plaza
The person at the front desk is incompetent. She is unable to process correctly the claims to the insurance companies. It appears that she doesn’t know how to use their computer systems to process the claims. On every visit I have to call my insurance company to correct her mistakes. She is quick to ask for money when you come to the office for your appointments without knowing how much the actual balance is. It appears that she just want to get some money directly from you since she is unable to process the claims. Is so bad that in my last visit I paid $250 over the amount it was due. I never get an invoice from them. On my last visit, she claimed that my insurances (By The Way I have 2 of those) , was going to pay $200.11 out of approximately $1,200. I got on the phone to find out that she had process the claims incorrectly and the insurance had already sent a check totaling a little over $800. Tina and her staff are professional and they do a good job, except for the receptionist. The only thing I can think of why this person continues to work there might be that she is the mother of Tina (Dentist) or she might be related to someone high in management. At this point, I don’t longer care and I had so many aggregations with the process that I am not longer coming back. At the end I always pay my bills on time. I have excellent credit and I am afraid that this person will affect it for not knowing what she is doing.
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David Yingling
Nobody wants to go to the dentist, but Dr. German and her staff will change your mind. I was in and out of the office in no time. I was called in right at my appointment time (I HATE when people are late so this was nice), enjoyed watching the TV on the ceiling while getting my teeth cleaned, and all three people I interacted with (Dr. German, receptionist, and hygienist) were incredibly kind.
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Nancy Zummack
Sandy knows my mouth, what is going on, what to look for, and she is gentle, yet thorough. Thank you, Sandy! Dr. German is the most thorough and careful Dentist I have ever been to! She doesnt give up until she gets to the root of the problem and solves it. Thank you, Dr. German!
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Katie
Dr. German and her staff at Warsaw Family Dentistry do a wonderful job making sure my experience is always pleasant. Dr. German is very gentle when giving anesthetic. I used to always be very anxious to go to the dentist, but now I look forward to my visits!
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Joyce Rust
I always leave this office with everything done perfectly and the staff are so pleasant that I feel like I had my dose of cheerfulness for the day.
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Angela Leopold
My daughter is afraid of noises so the staff were very gentle and accommodating to help her through her first cleaning
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Ida List
Dr.German & staff are all wonderful...they make the experience of being at the dentist as good as it can possibly be!
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Lois Niemier
Very professional & friendly; I strongly recommend Dr. Tina German and her staff! Chuck Niemier
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Katie Meyer
great, welcoming staff!