Category: | Obstetrician-Gynecologist |
Address: | 788 8th Ave SE #100, Cedar Rapids, IA 52401, USA |
Phone: | +1 319-363-2682 |
Site: | cr-obgyn.com |
Rating: | 3 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
CA
Cassidy Powers
I called to make an appointment over the phone a couple weeks back, but when I showed up for it they did not have any appointments under my name scheduled. The person I checked in to see I had never seen before so unless I had actually scheduled an appointment there was no way I would even know her name! I was also able to show them on my phone the date when I called to make the appointment. The receptionist proceeded to tell me to take a seat and she would see if they could fit me in. She then got on the phone and started talking about my symptoms and the reason I was here right in the middle of the waiting room where there were lots of other people. It was really embarrassing and inappropriate, especially because it was a sensitive issue. They said they couldnt fit me in with the specific person I was scheduled to see, but I could make another appointment with her. I explained to them that I had to leave work early to come to this appointment and that is not an easy thing for me to do with my job. Then they said they could fit me in with an ARNP, but not the specialist. I was really frustrated because the person I had made the appointment with specialized in a specific area that I needed. I had been going to them for about 3 years for just my annual exams, but this was enough to make me start looking for a new place. Because it was their mistake I would have expected them to find a way for me to see the specialist and I certainly would expect them to have more tact and awareness about discussing a patients medical history over the phone in the middle of the waiting room.
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Jennifer Craig
Thus far I have had no issues with this office, until now. I am about 15 weeks pregnant and have some quetions about going to theme park. Ive tried calling now, about 20 times to speak with a nurse. I am constantly directed to voice mail. I understand my situation is not an emergency, which is why I am calling the nurses for the service that I am paying for. I need to buy tickets soon, and make plans, but I dont have time to leave a message and see if they will call me back. There are no FAQs on their site that include my topic. I dont really want to turn to google, but I feel that seeing as my own doctors office is ignoring me, then that must be my only option.
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Trudie Derenne
I absolutely love Dr.Orr. She delivered my last baby and I continue to see her for my annuals. She is so caring and kind. She thoroughly listens and takes time. I feel comfortable and enjoy seeing her every time!! I also rotated to all the providers and they are all very professional and kind. Dr. Pickering was my original provider and was very pleased with his care as well. The staff are friendly and the facility is kid friendly and very nice. Thank you for being so caring during my visits!
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Bobbi OConnell
I received care and service through doctors at this clinic for all three of my children. After the delivery of my last child, we had some financial difficulties and my bill was sent to collections. I paid the bill two years ago, but when I called to schedule an appointment today and was denied service because of financial difficulties 3 years ago. I have insurance that covers annual exams and birth control and was still not allowed to schedule an appointment. Very disappointed.
MA
Mason Swager
1 stars seems generous. We were highly misinformed about what we would be billed for. What should have been no more than $80 turned out to be over $500. Thanks guys, I wish you didnt exist, and you should probably fire half of your staff. If anyone is unfortunate enough to visit this place make sure to question everything they tell you, especially if they suggest anything that could possibly cost money because they will not tell you about it.
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Sarah Palmersheim
I cant do less than one star, otherwise I would. This clinic is awful and I would highly recommend you look somewhere else for care. Besides the fact that their office staff are rude and incompetent, their Nurse Practioner is terrible. Seriously - you can get better OB-GYN care somewhere else, dont waste your money here!
AL
Allie Erickson
Dr Bourgeous is the best! This was my first pregnancy and I was at ease the entire time knowing that he was there! I would recommend him to anyone! I drove an hour to his office for every appointment, just because he was so great! I will definitely go back to him for anything OB/GYN related.
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Melissa Mo
I have never felt uncomfortable here. Rexroth has been very informative and takes time with each appointment. Ive met and dealt with the other two doctors there also, Bourgeous(sp?) and Dr. Orr who were both amazing while I was in the hospital for preterm labor.
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Leah Down
VERY unfriendly staff. Nurses have no empathy and dont take the time to explain anything. Not good about returning phone calls. Deb in insurance is the least helpful of all. Not impressed save your money.
A
A Private User
Excellent service. Dr Pickering and Dr Rexroth are amazing. I had numerous complications before and after. They made me feel at ease each time.
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Kimberly Gourley
Dr. Rexroth has delivered all 4 of our children, hes amazing. CR-OBGYN has a great supporting staff and high end technology.
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Susie Gould
Everyone was kind and caring! Love the staff, nurses and personal attention to make me feel comfortable!
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Coral Mcintyre
Not supportive of breastfeeding mothers! So far as to shame them!!!