UnityPoint Clinic Urgent Care - Westside Cedar Rapids

2375 Edgewood Rd SW, Cedar Rapids, IA 52404, USA

Category:	Urgent care center
Address:	2375 Edgewood Rd SW, Cedar Rapids, IA 52404, USA
Phone:	+1 319-396-1983
Site:	unitypoint.org
Rating:	3
Working:	8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–3PM 8AM–3PM

Location

Photos 1

Reviews 7

Tyler Steinhart

I went in to see if I had strep throat and came out with an ear infection. The strep results came back as negative and she checked my ears and recommended I get an ear wash. So I say, "why not?" An uneducated looking nurse comes in to clean my ear and drills this spray bottle in my ear so hard while Im cringing in pain and getting vertigo while just sitting there. I knew something was wrong. The doctor came back in and said everything looked good and I was on my way. My right ear didnt drain for a while after that and my hearing was worse. I couldnt sleep this night because my ear hurt so bad. I then show up the next morning to a different doctor and explain my situation. The people there kept acting like they were in the wrong and I knew they knew they had screwed up. He then proceeds to tell me I had trauma in my ear drum but never admitted or said sorry or anything that this place caused it!!! He prescribed me amoxicillin and some ear drops. So yeah that was my visit. Dont ever go to this place even if you were in the worst emergency imaginable. I would drive right past this place everytime. Screw you unitypoint.

Tim Kirk

Been a client here since 2010. My doctor is honest about my health and ensures that I am well informed on what I should be doing. She promotes my wellness and makes sounds judgement on my conditions and prescribed medications. The staff is great and my nurse has outstanding communication skills. I used the MyChart app to ask non-emergency questions about my health and get quick responses and to refill medication. I am offered a printed summary at check out. They do have a tendency to get busy, but to me that just makes them a good choice.

angela postley

If it was possible I would not give there urgent care no star. When a nurses can decide what person gos next. It does not matter how long you have been waiting or who was there first to them. My question is if the nurse can say who needs to be seen first why do they even have doctors. There nurse makes all the calls. Its sad to say but the one time they TREAT you with respect is when there doing surveys about their service.

Shelby Holub

Always had great service here. Sometimes takes longer than it should but I get in and get out in a pretty reasonable time. The building overall is nice and clean. And the staff are nice and patient. Its nice to have an UnityPoint Urgent care thats so close by.

Kristin Foy

Went in because i needed urgent care for what later was diagnosed as a kidney stone but had to wait two hours to see anyone for them to tell me that they couldnt help me. Sorry but two hour wait is not urgent care

Cody Laufer

Bad place. Susan Baxter messed up my daughters diagnosis. Just a place looking out for money. Staff supervisors Mary and TJ dont call back. Dont go here!

Tassi Smith

My doctor takes her time to answer my questions. They have WiFi, waiting room is clean. The staff is polite and mostly friendly.