Iowa City Rehab and Health Care Center

Reviews 4

CH

Christey G

Of every nursing home and assisted living I have visited for my grandparents, this one is the worst. This one is so far at the bottom of the barrel, it needs another barrel. Truthfully, I dont believe that this place even needs to stay open. I wish that negative stars were a thing. I could smell urine from the parking lot. As I was walking in, I could also smell cigarettes. The rancid stench of urine was so strong when I opened the front door, I tried to hold my breath. The nurse at the front desk didnt even acknowledge my presence. A CNA asked what she could do to help me and she said that she could give me a tour if I waited while she charted. Residents were talking nonsensically, guzzling pop and chips, hollering for their cigarettes, and yelling at each other. The plainness and the filth reminded me of a dingy prison. The residents were stampeding down the hallway like it was Black Friday for their cigarettes and were in an uproar that they only received 2. It quieted down with them gone. The dining room was way too cramped and the food looked like something that you would eat if you had absolutely no money to buy food -a bologna and mayonnaise sandwich with cheese puffs. The shower room had black mold and pink mildew growing on the walls and piles of towels and toiletries setting out. The storage closet appeared to have a dirt floor and it had a sour smell. My CNA told me that it was an office but it was overtaken by mold. My CNA tour guide passed me on to another CNA. I wanted ear plugs for the noise. A resident was left outside. Residents were complaining that their smoke break wasnt long enough. Residents were fighting in the halls. A resident asked my CNA for Dairy Queen, so she left me to buy Dairy Queen. Another resident asked her for a pickle, so she left me to go to a convenience store. The person at the front desk still would not engage me in conversation. A resident was bawling, so I went down the hall (nobody was answering) and the door was open and there was a naked man who appeared to have dried snot smeared across his face and chest and he was incredibly ashy. I demanded that that foul woman look up and acknowledge me and she flippantly told me that if it bothered me that much, I could do something about it. Call lights were going off. Residents were asking me for pop and chips. A resident asked me to dye his mohawk and he threatened to stab me if I didnt. That of a nurse told me smugly that I should dye it for him and he told me that he used to be part of The Mexican Mafia and that he kept a shank under his mattress. I didnt really believe him but I was relieved when my CNA returned. She took me downstairs. I was scared that I was going to fall down the stairs. There was a giant mountain of crap piled to the ceiling in "storage". It was dark and dirty and neglected down there. We cut through the break room to smoke by the dumpster and then, we got ice cream sandwiches from the freezer and passed them out to residents. My CNA left to take a phone call and after sitting there for a while, I gave up and went home. I dont think that much gets done around there.

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Anony Mous

Where to even begin with this place! It is a mess and should be shut down immediately! The entire building reeks of urine and poop pretty much all the time. The entire building is filthy. It is as if they are never cleaning the mops or changing the water and continuing to clean or something because I do see housekeepers and see them cleaning but everything is still disgusting. The staff is extremely rude, unprofessional, and abusive. Staff will cuss all up and down the halls at each other and at residents. They are constantly yelling at residents for asking for help acting as if it was a big inconvenience to them to do the job they were hired to do. Staff will openly in front of residents and guests down the facility, other coworkers, other residents, and make fun of residents. Dont get me wrong there are some good staff but they are unfortunately overshadowed by the bad. In a months time frame they lost Id say probably half of their management staff because they quit. Call lights stay on for hours on end. It is very common to go into the halls and see tons of call lights flashing for long periods of time. Most of the time it looks like Christmas time in the hallways. The administrator seems very disconnected from the facility. Ive talked to her tons of times about my issues and she never seems to be listening she is always messing around on her computer, phone, or staring off into the distance when you talk to her. Its very apparent she doesnt care. Residents will physically fight each other also. Ive also seen residents bullying each other and staff does nothing but egg it on or laugh at it. The staff is majority ghetto and white trash who make it very apparent they hate their job and do not want to be there. If thats the case then why not go somewhere else? State is constantly in the building but never seem to do anything at all. I would however like to end with some positive things. The rehab team is wonderful and goes above and beyond but they are contracted in from another company. The food is very good. The young girl that runs the kitchen does wonders with what she is given. The staff that left were very caring and tried their hardest and best to change things but I could see they just simple couldnt with what they were given and I do not blame them for leaving one bit. If it wasnt for the therapy Id probably pull my husband. Please stay away form this place and I just hope it is soon shut down.

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Alexis Donaldson

HORRIBLE HORRIBLE! Staff swears uncontrollably around theit patients. We placed my grandmother in their and we are now removing her. My grandmother would push her call button cause she cant get up and use restrooom alone she would wait over a hour at times. And would end up going in her pants. They would rather shove a patient in a wheel chair then actually take the time to walk them. My grandmothers clothes come up missing all the time, my mother and I do her laundry we have signs up that states we do her laundry and that they dont need to worry about it but their response was for us to put up more signs really??? No have your staff learn to read. The place is just a wreck. They need better management and a better team of staff. People pay good money for our family members to be taken care of how we would take care of them, and very sad that they dont even have the heart to do so.

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Phyllis Stark

Horrible!!!! You have to advocate to get appointments made. They get paid but dont do the job!! Iowa City Rehab AKA (Iowa City Nut Hut). Its unreal that they get paid to do a job & then the resident has to constantly remind them to do a job. Something should be done about thus place. Extremely stressful!! I would suggest having family do laundry. When things are lost or possibly stolen social services & the administrator will lie over & over. They could care less.

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