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Garden Springs Dental

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833 Lane Allen Rd, Lexington, KY 40504, USA


Category: Dental Clinic
Address: 833 Lane Allen Rd, Lexington, KY 40504, USA
Phone: +1 859-277-1189
Site: gardenspringsdental.com
Rating: 4.5
Working: 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed

Location




Photos 11

Reviews 22

AM

Amy Osborne

I can not rate dentist because I did not see him. I was a first time patient who scheduled a cleaning, exam and x-rays. I misplaced my wallet (accidentally left in husbands truck) so I ended up being 7-8 minutes late (literally, no exaggeration). They would not allow any flexibility for a 1st time patient. The receptionist seemed put out upon check-in but after I explained she seemed to become more understanding and started trying to work with me, hygienist stood on other side of counter saying, "No-No-No, I cant do". She followed up with I can do exam and x-rays but would not have time for cleaning. I needed and wanted teeth cleaned. Needless to say when asked if I would like to re-schedule, I declined. I had already given insurance information and received approval. Fortunately, I have excellent insurance and it can be used elsewhere. I think the dentist needs to be made aware of the situation and keep in mind that office staff can make or break you, no matter how good you are in your profession. I have seen it happen. Clients will not like being made to feel like they have to beg for a service or you are doing them a favor. With all due respect, attitude displayed was not complimentary of business. Best Wishes!


SH

Shauna Taubee

I have been a loyal patient with a family of six for 16 years. I thought Dr. Davis was a professional and had no complaint of our care here. However, they billed the wrong address and reported me to collections with out so much as a phone call or text alert. Like they do to remind of upcoming appointments. We had paid the collections and didnt even complain about the collections until we were refused an appointment. Dr. Davis words, "Cutting their losses." Mind you the $60 bill was paid months ago and he made a lot of money off of my family over the years. Three sets if wisdom teeth and much more. Nice new office,but poor management. It has went down hill now that Dr. Davis is the only owner. If I would have known, I would have started my children elsewhere years ago.


PE

Pepper Taylor

My family was in the market for a new, up to date dental office. We could not be happier with Garden Springs Dental and Dr. Edens. I love how their exams rooms are private and very clean. All the staff was wonderful. Text message reminders for appointments are fantastic. Dr. Edens was friendly, knowledgeable and at no point did I feel he was trying to up-sell me anything. My youngest son needed a referral for braces. I was good to go and my husband needed to have a prior filling corrected. In, out and it was all painless. No pun intended.


KR

Kristen Hendricks

I had an 8 am appointment and missed it because of work situation. I called the office and explained, the receptionist said that was ok, she understood blah blah blah. Today I called to reschedule my appointment and was told " Since you no-showed your appointment our office manager will not allow us to schedule you". This office does not care about their patients, they only care about making money. I work in a physicians office and we would never treat our patients the way they treat theirs. Very rude, disrespectful and unprofessional.


A

A Private User

Great as always. The tech that saw my 2 1/2 year old was wonderful. My daughter can be a bit shy in new and unfamiliar situations, but she sat up in the chair and let the tech and the dr look in her mouth with just a bit of encouragement. And of course she walked out with a balloon, new toothbrush and toothpaste (which she loves) and a few other goodies from the front desk staff. Ive always liked this office.


A

A Private User

Staff is very friendly and helpful. I have seen Dr. Edens, which is my main dentist and hes amazing. I have also seen Dr. Stambaugh and hes nice as well. All the dentists make you feel comfortable. I love this place. They explain anything to you when you dont understand... Oh and if youre worried about them being rough theyre not. They are very gentle. :)


A

A Private User

This is the best dentist I have ever been to. Amber, the hygienist, was thorough, gentle, and very personable. Dr. Eden was very up-front and did not keep me waiting. I will stay with this dentist for as long as I live in Lexington!


P.

P. Little

Very professional office. The staff is friendly and efficient. The services I received today by Amanda(hygienist) were excellent, caring and patient focused. For the first time, I can actually relax in a dental chair.


AL

Alysia Grimm

Ive been going here for years now and always leave with a smile on my face. Excellent dentists, courteous and friendly staff, love Dr. Edens and still miss Dr. Davis. I would recommend them to anyone!


JA

James Krimm

Went in to for an x-ray of my molars and needed a cleaning too but didnt have an appointment for the cleaning. After my x-ray I got a cleaning right after. Was great and very fast service.


KE

Ken Gayheart

Fantastic! Dr. Chris Davis and his staff are just incredible! They are very professional yet make you feel at ease while in the dental chair! I highly recommend you give them a try!


JE

Jed Dills

Excellent. Competent professionals. Efficient and friendly staff. Prompt service. I have been going to this practice for years and have always been pleased with the results.


A

A Private User

Staff is very pleasant and helpful. Ive seen both Dr. Edens and Dr. Davis. I would highly recommend either one. Both dentists are very compassionate, gentle and punctual.


A

A Private User

Dr. Davis is AMAZING!! I have been to three different dentists and Dr. Davis and his staff are by far the BEST! I will never go to anyone else.


JO

Jon Miracle

Courteous and professional. Kind and caring staff. Awesome experience. Would highly recommend.


BA

Barbara Hatfield

Great care and reasonable prices. I would highly recommend to family and friends.


YO

Yolanda Davis

If youre looking for a fantastic dentist with a great staff, you found it!


A

A Private User

Great dental practice. Excellent staff, best group in Lexington!


A

A Private User

Nice staff, Dr Edens is great, always very punctual


MA

Mary Fine

Wonderfull staff!! Dr. Davis is the best!


JO

Joseph Manley

Doctor Edens made me okay with dentists.


ME

Megan Neal

Staff is fantastic!



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