Ochsner Health Center

Reviews 9

HE

Heather Acord

Dr. Wheeler-Duke could not have been nicer. But the facility is CLEARLY understaffed with medical support personnel. It took almost two hours for us to be sent on our way after treatment. The first room we were placed in could not be used because of a faulty computer. Finally we were placed in a usable room and we proceeded to wait at least 15 minutes between the times either the nurse or the doctor would come in to see us. After 1.5 hours I went to the nurses station to just get our school excuse and go home, but it was refused and I was told to go back to the treatment room to wait a while longer. I understand that the nurse or MA (it was not clear which she was) wanted to finish up on the phone (assumingly with a patient), but we could not wait any longer. So, my son and I proceeded out to the lobby. I really appreciate the receptionist taking the time to get an excuse for us and sending us on our way.

---

MU

Murray W

As with any professional service which includes PhDs of any type you need to do your research before using there services. Our experience was not so good in that the Doctor that did the exam missed the mark completely. It wasnt until we visited our primary care provider the next day that the pain was remedied. Lets say, "Take to Aspirins and Visit your primary care practitioner" before you spend money on a guess. As I said, read their bios, listen to their introduction and read their training and resume before visiting. This goes for any professional, always check to make sure they are truly the professionals (Doctors) you need to see for what you need. In our case, lots of money for basically nothing. To bad, they were located so close to home. I gave 2 stars only because I have seen 1 star doctors in my life.

---

JE

Jeffery Portier

First, I would like to say that the doctor, Dr. Wheeler-Duke, is the best; very nice and knowledgeable. But, this low rating is for Ochsner, itself. They are extremely understaffed at this location. The front desk clerks are also rude and do not fully answer questions. Also, the greatest issue with Ochsner is their centralized call center. If you try to return a call to your doctor, FORGET IT. Wanna talk to your doctor, FORGET IT. Want to find out results of a test, FORGET IT. Their communication system is horrendous.

---

AS

Ashleigh Horne

I absolutely love seeing Dr. Schulte for my daughter. I was seen in a very timely manner and all the staff was so sweet. She loved seeing them. He was very knowledgeable and took great care with her and made sure that we were well informed. I cant recall getting the nurses name but she was so sweet as well. Thanks Oschner!!

---

TO

Tobin Boyett

Great doctor and medical care. The front staff is grossly understaffed. Took me longer standing in line to check in than my entire visit with the dr took. I understand wanting to go paperless, but having the receptionist manually asking and filling out each patient info is extremely time consuming and not necessary

---

LL

Llaneel Yort

Understaffed. The doctor I did see was knowledgdeable and very helpful. The front desk needs to learn that they are representing oschnern and not act as if Im ruining their day. The help I got was superior. But its apparent that the great and mighty Oz-schner is not staffing their sites.

---

EM

Emily Shuff

I love this place. Great service. Kristy did my blood work and she made it the easiest its ever been. They are fast and professional.

---

CH

chasity rhodus

Dr.wheeler Duke & the staff are Great!

---

V.

V.L. Bergeron

Dr Cordoza

---

---