Category: | Eye Care Center |
Address: | 701 Russell Ave, Gaithersburg, MD 20877, USA |
Phone: | +1 301-948-2691 |
Site: | local.lenscrafters.com |
Rating: | 3.3 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
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Slav Z
I went in and got handed some forms to sign and wasnt even explained what the forms were. One of the forms was regarding my medical information and how it was going to be used and shared by Lenscrafters. I feel this is something I should have been informed about before but the receptionist did not seem to care. She even took personal phone calls while I was in the waiting room. The doctor was nice and friendly so that was the good part. After receiving the prescription I went ahead and tried to get the lenses and frames which were fairly priced I suppose but I was told that I would have to take and use the frames that were on the wall (meaning used frames that maybe hundreds of people have put on their face.) I was told there were no new frames at all and I would have to choose a frame off of the wall. So I left the store with my prescription. Overall, I dont think the staff had any interest in helping me and their selection was miniscule. Only good thing about the experience was the doctor. This is not how I remembered Lenscrafters 8 years ago
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Nicky Kim
I havent been there and I just wanted to ask if they have closed contacts, and I couldnt find out how to do that without starring it.
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Nick Pallotta
This is the best place in the area Ive been to as far as chain eye glass companies go. Kevin in particular was very helpful.