Category: | Eye Care Center |
Address: | 9 Sylvan St, Peabody, MA 01960, USA |
Phone: | +1 978-532-1022 |
Site: | stores.pearlevision.com |
Rating: | 4.6 |
Working: | 10AM–8PM 10AM–8PM 10AM–8PM 10AM–8PM 10AM–6PM 10AM–6PM Closed |
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Brian McSwiney
final update got my glasses in about a week ago. when they came in they did their fitting. i did get their premium anti glare and got a certificate of authenticity for crizal but did not get one from transitions its a little disappointing that it did not they did give me a copy of something that i believe is the lap order and it does list the, but the lenses do seem to work the way they should light tint inside and low to medium tint in a vehicle and very dark out side. the manager that contacted me called back after i got them and that is definitely a plus. my final score is 3.5 good contact was nice the employees were nice but still the delay is not ok i know things happen but it should not take that long when you take money upfront and have a no return police if some one couldnt wait any longer. Update 3 I got a call from a manager that explained the whole transition email I guess they do have a lab that can special order them. I would let transition know so they can update their website to show pearl vision as selling them and avoid confusion I am still waiting I hope they come in this week and will alter my review after. I know it wont be a 5 cause three to 4 weeks is still not ok for a medical need. But I am very happy the manager would call to clear it up. Update today I went in and the showed me the lab order it did show it listed as extractive being ordered and they told me they are independent and dont know why transitions would say that. So now I dont know what to believe will see how they perform when ever they come in. Ordered glasses over two weeks ago with transitions extractive and have not got them yet they got the lenses but missing the transitions. I went there yeasterday day they said today or tomorrow got a call today and now they say Tuesday. This lead me to email the transitions company if it takes this long and they told me that no pearl vision is not listed as selling the extractive lenses in their system, so now I feel like I am being scamed, as well as I dont know how many other people, they better be able to produce a Certificate of Authenticite or the lab receipt and not be some cheap copy cat, it is not what I payed for, other wise I will want a refund.
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Anton Kobus
My wife and I both purchase our new frame glasses (w/prescriptions), and sunglasses, at Pearle Vision Peabody, and have done so for some years. The service and expertise provided by Alexis has always been great. She has great taste in fitting you with new stylish and current glasses, is easy to deal with, is thorough, and generally a pleasure!
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Eric
Cindy He is an excellent optometrist, one of the best in the area. She is super friendly and holds a conversation well. She is also glad to answer any questions you may have, even the dumb ones that you may be embarrassed to ask! All in all my eye appointment was quick and easy, definitely going back there next year for my routine exam.
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Kay Harris
Wonderful experience! Absolutely the ONLY place to go for eye exams and frames! Today I went in for my annual eye exam and it was great. My optometrist was Cindy He and she was wonderful, very helpful and understanding. Please see Brian Bouchard if you need help finding glasses!! He is great at his job and made my appointment very fun!
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Shawna Hatley
My husband and I both had appointments today and it was by far the best experience weve had anywhere. Customer service was excellent, the doctor was fantastic, we even got our glasses the same day! I would recommend to everyone!!