Category: | Internist |
Address: | 3100 Cross Creek Pkwy # 220, Auburn Hills, MI 48326, USA |
Phone: | +1 248-377-0600 |
Site: | northoaklandinternists.com |
Rating: | 3.6 |
Working: | 8AM–4PM 8AM–4PM 8AM–4PM 8AM–4PM 8AM–12PM Closed Closed |
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Evan
Not sure what happened to my review, but I will leave another. Went in to follow up for my thyroid. I also experienced some palpitations at one point. They gave me an EKG (standard to do for that type of complaint) which was normal. Dr. Stevens did not palpate my thyroid but he did listen to my heart and lungs. He then basically told me to wait a year to get a follow up ultrasound because I wasnt having any dysphagia (symptoms that would be late in the disease course). He also assumed my palpitations were due to caffeine, which albeit is very possible, it may have also been due to spilling of thyroid hormone from my hashimotos. His office never received my pathology report, never called me to get it, and when I followed up months later and insisted maybe I get an ultrasound they said they never got my pathology from my last office. It took me FOREVER to get my file to these people and I had to do all of the work. I ended up having to get my thyroid removed, something that might have happened earlier if Dr. Stevens didnt seemingly write off my complaint or at least followed standard procedures. And I agree with the above poster who said there office is incompetent. I had a technician snap at me because I didnt see she was talking to another patient on the other side of the wall, and the secretary basically had me do all of the work to get my information. My advise is to not come here or at the very least, leave the second you feel there is trouble. And always read the reviews..
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Paul Jacob
Dr Gregory is amazing but incompetent staff surrounds him. Dont you dare call 30 minutes before close, they wont pick up. Dont call to make an appointment theyre home problems are now your problems. Clinically wise they are superior. Unfortunately, the administrative staff has the worst phone mannerisms for adults Ive ever had the experience to deal with. They are completely unprofessional, rude and probably unhappy.
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Clyde Hatfield
Dr. Stevens is a great Doctor and I have been with him for years. His staff is wonderful and they treat you with the greatest respect. I have always been able to get and see him when needed and you dont have to wait hours at his office to be seen. Keep up the great work!!!!!
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Catherine Collini
They are very busy which can sometimes lead to a long hold on the phone. However, once in the office I am seen, heard and feel my issues have been addressed.