Augustana Care Health and Rehabilitation of Apple Valley

Reviews 3

DA

David Gilbertson

This is the second time my mother has been here for short term rehab. Both times she has had to wait extended periods of time to use the restroom. The idea of having 4 beds using one bathroom is in my opinion ludicrous. Also every time she voiced concern about having to wait she was told that they were short staffed due to people calling in sick. The staff was great, just not enough for the number of patients. There was never any semblance of schedule which is what she is used to. At 88 years of age any change of routine is hard for her. I seriously doubt she would ever come back here if need arose in the future. This stay has left a very bad impression on her as well as the rest of the family.

RI

Rich Hervieux

Well, starting out 3 hrs post admission, they cannot find my wifes orders for pain meds, even though she hand carried them from St Josephs Hospital and personally handed them to staff upon arrival. The room is small cold and dumpy and she was promised a private room and put in a semi private. These people are unreal. I should have listened to the Docs at Apple Valley Med Center about having her transferred there. Oh well, will keep everyone updated.

JE

Jeannette Christensen

As a new employee at Augustana Health and Rehabilitation Apple Valley the Healthcare team has been welcoming and friendly. The care, dedication, and commitment that the staff have for their team members and those they serve is outstanding.