Garden Park Medical Center

Reviews 3

HI

Hillary Calvert

I was in the ER for post op pain and fever, the nurse that came in was awful to me, he was negative from the start, crude, and rude. He asked me "well who did your surgery anyway?" And when I told him he said ," well you could have had a better surgeon." I couldnt believe he Would say that to me about one of their own doctors. He came in to do my IV and I told him the best vein was in my hand, he told me he could find a better one. Ive had horrible experience with IVs because my veins are so deep and unpredictable. Ive been poked 7 times in one day trying to find a good spot. He even brought in the ultrasound and chose to do it in the crease of my elbow which is the most painful and inconvenient spot, for me at least. He went to insert the iv said he found a good one and hes been doing this for 12 years and hes the one they call when no one else can do it... of course you would brag about yourself because your a cocky jerk. Its was like he didnt want to be there working and if thats the case take the day off. Dont put a patient through unnecessary pain and worse care. So he dug in my arm... mr Im so good I have to use an ultrasound to find a vein, he missed it and it was excruciating. I never cry I usually watch, as a medical assistant I loved drawing blood and like to watch most people. I know its a weird fettish but whatever. The point is on top of the pain in my side from my gallbladder removal, the new pain from collitis and the fever, now having to deal with this arrogant jerk, digging for my vein, I almost lost it but instead felt totally helpless and cried. Which made me even more frustrated. He was huffy and puffy with every request, especially when my husband had to ask him about pain control. Im a chronic pain patient which is something I never like to admit to anyone because they never believe you and treat you even worse, you would think it would be the opposite but everyone has a problem these days with people that depend on pain medication to function. Until youve walked in my shoes dont judge me. You have no idea what osteoarthritis, a congenital defect in your spine, a herniated disc with multiple degenerative disc,3 babies, postpartum, hormonal imbalance,constant joint pain, gallstones, ulcerative collitis, migraines and major depression will do to someone who used to be a highly active and athletic normally functioning human. I dont judge people for taking medication for their problems. Mine just happens to be constant and unrelenting pain. I ask God everyday why me. But now in healthcare the environment for patients in chronic pain is the worst its ever been. I ended up being admitted and had to ask every few hours for my medication. It was never offered to me or even given on a schedule. Even with what I was given my tolerance is so high I was still in agonizing pain most of my stay but afraid to ask for more or anything stronger because of the extreme scrutiny. It so hard to live like this most people dont understand. Im 28 with an 8 year old and 2 girls 13 months apart. Most days my children are the only thing that keeps me going. When I want to give up I think of them and I keep going. I dont just depend on pain medication. I exercise regularly and do yoga and stretching. Use heat and cold packs. I get massages, and have been in physical therapy. I want to live a normal life. Im still a person. Still a human and a pretty good caring thoughtful honest and compassionate one. I love my family, my fur baby, and friends and do as much as I can for people in need. I just want the hospital to take note, you can do better, we deserve better, especially for what you charge us, your staff needs to be kind and caring, or sent home to rest or let go if they cant find joy in their work anymore... like George in the ER. Aweful... my stay on the 2nd floor was actually a much better experience and had very little problems with any of it. Judy, Tanika, Denise, Larry, Stacie, and everyone else thank you for your care and your kindness during my recovery.

AB

abi38310

Worst hospital I have ever been to TERRIBLE LABOR/OBGYN STAFF. I went in because of contractions, waited a while to get seen, as soon as I went back heard the nurses complaining because they didnt want to have to deliver another baby today. I have to have a c section, as soon as they gave me the cup to pee in my water broke, and I started bleeding. Had husband tell staff. Heard nurses again talking about how it was probably just bloody show. Was getting no help while in severe pain and bleeding badly. Finally they checked me and I was dilated to 6. Within 30 minutes I still hadnt had enough fluids for them to give me anything for pain and the baby was ready to come. Nurse came in and told me it was time to have him. Me and my husband both told her that he would not come, that if he ever did it would break my hips, spine, and his shoulders TOLD BY A PREVIOUS DOCTOR DURING FIRST CHILD DELIVERY. NURSE TOLD ME HE WAS JUST SAYING THAT TO GET ME TO COOPERATE WITH A C SECTION. My doctor still wasnt there. Doctor finally arrived when I was in so much pain trying to push. He checked and confirmed that he was not going to come out naturally. And then proceded to get me ready for emergency c section. If staff would have listened to me as soon as I would have got there, we would have already been prepped and ready to go, I would not have suffered through all of that without any pain reliever at all. Anda s soon as I awoke from delievery they brought me my son, and just had him stay with me, staff was rude and did not want to help after anything. Stayed two days until finally begging the doctor on call had come to visit to let me leave, or transfer me. Through those two days were complete hell, the only nurse who was actually helpful was Bekah, She actually treated me like a person and watched my son long enough for me to shower and remove the soiled bandages and let my husband remove the soiled sheets and put new ones in. When she wasnt there I was forced to ask a few times for pain relievers before getting anything, lay in soiled sheets, and many many more. And my husband would have to take care of me and our child, if the nurse would come in to get me out of bed and immediately walk off like I could already walk by myself. I tried getting to talk to a doctor but was not allowed. I WILL NEVER BE BACK AND I HOPE MOTHERS DO NOT HAVE TO SUFFER LIKE I DID.

DI

Diana Martinez

Was temporarily in MS in Oct. 2014 and had to take my 10 month old son because of a high fever (didnt know exactly what temp. but I know my son, he was not normal). Although the wait was exceptionally short, the staff was terrible/incompetent or perhaps flat out tired from working a long shift. The nurse that screens people to be seen wanted to turn us away because "What are you gonna tell the doctor? Hes fussy?" She checked the temp on his toe, it read 97.8. ANYBODY that has or has worked with infants KNOWS that temp taken outside the body IS NOT 100% correct. We demanded to be seen and were given a bed. After being dumped in a room, we patiently waited 20 min for someone to at least acknowledge us. I asked a nurse that was on her phone while entering info on her laptop when someone was going to check on my son. She quickly got a nurse to correctly check his temp, 103.1. Same nurse came back and was giving us the proper dosage to give. To top it off, he was going by age, not by weight. All in all, I’m grateful that his fever was brought down but I don’t want to imagine the night my son would’ve had if we’d caved in and turned around when the first nurse wanted us to. As for the billing, I’ve been doing the run around for months b/c we’re from out of state and my husband lost his job a couple months back. Now that I have the means to take care of it, I can’t. The website is of no help as are the automated systems. I actually just left a message not 10 min. ago to who I hope is the correct person so that I can finally pay and put this whole mess behind me. My advice, do your research before an emergency arises.