Walmart Pharmacy

Reviews 3

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Denise Williams

This pharmacy repeatedly fails to follow up with the patient when an issue arises, or with the prescribing physician when a refill renewal is needed. They always...always blame the failure to timely refill medication on the doctors office. I have objective evidence demonstrating that this claim is not true. The doctors office I deal with is responsive and on top of requests in all areas of their practice, and consistently has been for more than 20 years. Walmart repeatedly insists that the doctor does not respond to them. They dont even vary the fabrications. I have requested refills on medication and repeatedly attempted to pick up the refill several times over 18 days only to be told each time i tried to get the drug that the doctors office failed to respond to them...even after they DID manage to get renewals for 2 other medications from that same doctor. Never once did Walmart call or text me to advise me if a problem even though I am signed up for status texts. I used to practice nursing and now am a lawyer. Pharmacies used to be extraordinarily reliable and diligent about accuracy, speed and follow up. As a registered nurse I am baffled and disgusted by this deterioration in quality and customer service. Its one thing to overlook a follow up on occasion, and then apologize for the error, but to persist in lying and blaming someone else who is doing their job for your repeated failures is unconscionable. My husband and I get about 7 medications per month regularly. We use the pharmacy at least 2 or 3 times per month to obtain these medications. In the last four months we have been keeping track of Walmarts service. We have requested refills 11 times. There have been mistakes, oversights and delays on 10 of those 11 visits. Beware.

CI

Cindy Wand

Very dedicated staff, if an employee cant help they will find someone that will help you. Very impressive employees!

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Joshua Marvel

Friendly associates