Trappe Pediatric Care

1 Iron Bridge Dr Suite 100, Collegeville, PA 19426, USA

Category:	Child Care Agency
Address:	1 Iron Bridge Dr Suite 100, Collegeville, PA 19426, USA
Phone:	+1 484-622-6340
Site:	einstein.edu
Rating:	3.6
Working:	8:30AM–9PM 8:30AM–9PM 8:30AM–9PM 8:30AM–8:30PM 8:30AM–5PM 8:30AM–12:30PM Closed

Location

Photos 9

Reviews 8

Karen Robinson

Customer Service. I have actually been on hold for 40 minutes and then drove to the facility while on the phone. Always hard to get an appointment. I think this is an Einstein issue because other Einstein office I have called I have gone through the same issue. Just called the doc told them my son has lost 13 lbs in 7 weeks and their answer was well we dont know when we can get him in. I said I just need a referral for a GI and I have taken him to the ER already and they told me to see you ."well we need to see him first and we dont know when that will be." If you are that backed up then you need to hire more doctors. American Greed......love it. I bet they have tons of people to make sure they are collecting the payments.

Jessica Lentz

Love the doctors. Nurses are great too. However, the receptionists are rude and for about 85-90% of my visits there has been a problem - for example: several times they have not been able to locate my sons medical records (this happened at our first 4 or 5 visits after we moved to the area 2 years ago) other times they did not schedule my appointment correctly and I had to wait longer because I was not in their books. One time here or there is ok to make a mistake, we all make them but this many times? Im a working mom, I dont have time for this practice to not have it together.

Gina Tarquinio

All of the Doctors and Nurses are WONDERFUL!! A busy office which is understandable for Doctors that are as good as theirs however a select few of their administrative staff are not friendly and cannot handle the volume of calls and patients they receive. It is often very hard to get through to schedule an appointment with hold times often upwards of ten minutes or more to often be placed on hold again. This practice is amazing where it really counts--the doctors and their bedside manner!

Michael Skorich

It takes a long time to get ahold of someone to schedule an appointment. For example, my last call was a wait of over 30 minutes, and my son has been sick for awhile. Im just trying to follow the Dr.s instructions from last visit. Plus, every visit seems to be "a wait and see" approach. So I pay for them to tell me lets wait 2 days, and if the next time the same symptoms occur, I wait 2 days, they say lets wait 3 days, then 4 days.

A Private User

I agree – the doctors are absolutely great in this practice. If you are lucky enough to get an appointment with Dr. Brogan – he is the best. Most of the nurses are good- Some just cannot handle kids. The receptionists are quite awful and some of them are positively rude. They also turn off their phone service (standard message “office is currently closed..”) well before the closing time of the office.

Tamanna C

love this place. Great customer service. Awesome doctors. I would highly recommend.

Adam n Shannon Mullowney

Everyone at Trappe Pediatric is great! Such a caring groups of people.

A Private User

we havent had a doctor we dont like from the practice.