|Category:||Eye Care Center|
|Address:||950 N Main St, Laconia, NH 03246, USA|
|Working:||8AM–5:30PM 8AM–7PM 8AM–5:30PM 8AM–5:30PM 8AM–1PM Closed Closed|
I would just like to say most people only write things when it is bad and never bother to write things when it is good or regular or as to be expected. Nothing is ever perfect but this office is kind and sweet and takes care of you. I had a late night apt for contacts and even though it took a long time they never show signs or frustration with me. I was having a hard time learning how to put my contacts in and they didnt make me feel like I was a burden. The girls at the desk were very friendly and courteous and personable. They even offered me the extended hour visit I did not know was even an option. For people who work long hours like me it is very hard to schedule appointments. I work 11 hour days. SO I was very appreciative of them making the suggestion to me because my appointment needed to be rescheduled. And hey guess what those types of things happen in life. We as the customer think its ok to change our apt, cancel, and no show with no regard to the business and what is costs them or messes with their schedule or day. They tend to only think of themselves. Also would like to add I received a call that an earlier apt opened up that day. I could not take it but it was very nice of them to reach out and offer it. Thank you so very much for taking such good care of me. They also take care of my children who have healthy kids/Medicaid. most places dont accept it and I can tell you the places that do tend to treat you like crap because you children receive healthcare assistance. This office has never made us feel less than.
DO NOT GO HERE. I got a pair of glasses here and have double vision with them and splitting headaches. Turns out they put the lenses in the wrong sides, the left in the right and so on. They were supposed to fix them for me and notify me within a week and 2 weeks later I call them and they tell me I already picked my glasses up! Then I got that straightened out only to put the glasses on to have the same problem and the insisted they fixed them even though they thought I had them. So when did they fix them if they were in a box at the office and I supposedly had them to begin with? They refused to take any responsibility and sent me back to the eye doctor who gave me the prescription and my eyes were fine. They then told me try the glasses for a few weeks to see if my eyes would adjust. I did and called back explaining that nothing was better and they refused again to take responsibility. These people are scam artists. They will charge your insurance give you garbage and take your money and run with it and you will be out of a pair of glasses or whatever treatment you needed. If you can go anywhere else, please do it!!!!!!
I went here the first time a few days ago. When I first called for an appointment, they were so busy they said it would be a month. I asked to be put on the stand-by list in case someone cancelled an appointment. BOOM, two days later I get a call and got in. The staff was super and I was examined by Dr. McManus. I try to always test the professionals I deal with and do it on the New Patient form. It usually asks for an Emergency Contact person. I insert my wifes name, but in the "Relationship" box, I always put: She Who Must Be Obeyed Within seconds of entering the exam room and saying "Hello, Im Dr. McManus", he started to laugh. I knew he had seen it and it was a relief to be with someone with a sense of humor. The exam was excellent. Ive been wearing glasses for 57 years so Ive had more than a few exams. Id highly recommend this business and theyve got a fine selection of glasses at reasonable prices. Ill be ordering new frames today.
Went to this office for at least 15 years. The last few appointments I had I always had to wait at least a half hour after my scheduled time to see the doctor. The last appointment I had I waited for 40 minutes in the waiting room and not one person from the staff said anything to me. I can understand offices run late, but it would have been nice (and professional) if someone had come up to me and acknowledged me or even said, "Im sorry but the doctor is running late". I ended up leaving and not even seeing the doctor. No one from the office ever called me to reschedule or again, to even apologize.
Dr. McManus is very pleasant to deal with and very thorough. The office staff is friendly and easily deal with my VSP insurance. I have never had to wait more than a couple of minutes for my appointments.
Extremely professional and wonderful group. Warm and welcoming with incredible clinical expertise and experience. I highly recommend this group to anyone who needs an Optometrist in the lakes region!
Ive recently returned to Dr McManus after trying to find someone closer to where I work in Plymouth. Long story short - Im back to stay. Sorry Dr. M youre stuck with me!
Lorie Lamothe- Gallant
Dr. McManus is totally awesome! He was one of the only doctors that was willing to help our non-verbal autistic daughter!
my primary optometrist for some time now. terrific people and excellent care. pleasure to see them every time
A very helpful and friendly eye care center. Dr. McManus and staff are excellent.