Apria Healthcare

Reviews 6

JO

John Baker

This company on November 8th took $833.47 out of my checking account with no notification no email no bill an put are checking account over $400 in the negative, I am a disabled veteran that gets a check for 860 a month to live on, I called the billing department an was treated with complete disrespect an hung up on, long story short they took the money an on Monday the 14th I received a bill in the mail that said the statement date was the 8th, the envelope was post dated the 10th an i received it on the 14th an that the due date was the 29th, they refuse to work with me on this because they already have their money,if you Google this company you will find a nation wide review with a 1 star rating with almost every comment stating that they took.money from people with no notification an treated like they dont care about any of there customers an once they get your money they dont give two flips about you...if they are this lowdown to treat a disabled veteran this poorly think long an hard about even considering doing business with this company.

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GL

Glen Austin

The Apria I worked with 14 years ago does not exist any longer. Back then every thing was excellent with one exception, their billing process. That billing operation has continued poorly ever since. Their invoices for my CPAP always came 3 or 4 at a time and were always many months late, sometimes as long as 5 or 6 months. Naturally, there were some duplications which, thanks to good record keeping on my part, were not paid. Orders for replacement supplies were also often incorrect--and always in their favor. Unfortunately, other services have since followed suit. I am tired of dealing with inconsiderate and rude people who must follow a checklist of questions rather than help their customer. To paraphrase a popular insurance company commercial, " Attention Apria. News Flash! There are other medical supply companies." And I for one am going to do my business with one.

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A

A Private User

I placed an after hours call to Apria, the same manager, Glenn (LATE AT NIGHT) called me back BOTH times last week, at least stated he was the manager. The first time he ARGUED WITH ME ABOUT IF I NEEDED MY CPAP.. fineally came out stating it will cost me 1600.00 for the new machine. and 100.00 for the call to my house.. then told me he thought old machine was working after her took it apart and put together,, i was ok with that.. it will not work again in the middle of the night.. I called Apria and he refuses to come out... states i should have taken the new machine... REFUSES to come out.. BUYER BEWARE

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JE

Jessica Bricker

Worse company ever. .I placed an order in Oct and they sent me wrong supplies.They billed both primary and secondary. Then i placed another order in Dec and they refused to bill my secondary insurance until I put a credit card on file.They wanted to get credit card info on file so they can bill me first. Isnt that the point of secondary insurance? I will not be putting any of my credit card information w them. After talking to 6 people I gave up and will take my business elsewhere!

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JU

Judy Flenner

Rude people. No phone etiquette. Lots of noise (popping/cracking) on phone line. Some heavy accents which made it hard to hear them. Wrong information. If I ever get the cpap machine I will look for another provider.

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BO

Bob Thomas

This company is full of rude people who know nothing of customer service. I wouldnt recommend this compcompany to my worst enemy let alone my friends and family.

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