Animal & Bird Health Care Center & Hospital

Reviews 5

EC

Echo Dreamsong

My family has been coming to this vet for over five years now for our Guinea Pigs. While sometimes the wait can be long, we know it is because they put so much effort into every pet. They treat so many different kinds of animals, from birds, dogs, cats, to guinea pigs. Its rare to find an animal hospital this good with so many specialists and knowledge. The first time we came in was when my two little girls got sick for the first time. We came home with some medicine and very startled little fluff balls. The staff was very kind and answered all of our questions, even some that werent about the illness. About a year later we came in with one of them because we believed she had a stone, and they helped us with an X-Ray and advice. We also learned that little Whiskey was special needs due to her curved spine! We have come in twice for this, and they have been so helpful trying to make my little girls life easier. When my younger sister got her two guinea pigs, we had to bring all four in due to them contracting ringworm. Again, friendly staff and they knew just how to handle our babies! Within about two weeks they were fine once more! (A bit mad, but they didnt like the medicine) The first major time we had to come in was when my sisters guinea pig got sick very quickly. The vet tried to save her, and she seemed okay for the moment, but a week later we rushed her in. She had passed on the quick four-five minute drive. Animal & Bird Care Center were so kind to my family in this hard time, even mourning Brownie with us. Almost a year ago now, my family had our biggest bump yet. One of my guinea pigs was going downhill. She was almost five years old, and I had just gotten back from a summer boarding camp when I found she was extremely underweight. We took her to Animal & Bird Health and they did a thorough check to find that yes... Shed lost a lot of weight. Her teeth had gotten so overgrown that she couldnt even move her tongue, let alone eat! Our vet gave us a little power mix that wed need to nurse her back to health when mixed with water. When Flicker didnt like it, they gave us more advice on how to make it taste better. We did this for a month before surgery. The cost was very high when you added up all the visits, but the wonderful, kind, and generous staff here actually reduced the price by nearly a third to help us! Flicker was doing very well until August 31st, 2016 when she passed. The vet mourned with us, and we later found out that they had donated money to a foundation in Flickers name! I couldnt ask for more from them, as they did everything they could for us. I will gladly trust the staff with the care of any of my future animals knowing this. Great service

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Alexis Rivell

I bring my rat Cori here, and have had a wonderful experience every time. The staff is informative, patient, and great with my little girl. After joining many rat groups and doing research on the proper care for a rat, I have to say I am truly impressed with Animal and Bird. They know what medications to give her, and the bottles the medications are packed in are top quality. They are darkened glass bottles with pop-off lids that have a little hole in the top where the oral syringe fits perfectly for no-drip filling. I am never given less medication than needed, and the prices are better than at other vets I have been to. Last year, I had to leave Cori overnight for a tumor removal, and I was of course a little nervous, having never been to this vet before. When I picked her up, I realized that she had been in caring hands. The staff had checked on her regularly, and when Cori refused to eat the food I left for her, one of the vet techs gave her some of her salad, which she gobbled up. Before I left, I was shown how to fill the oral syringes, and was given a thorough explanation of everything I needed to do. I felt completely comfortable bringing my rattie home, and was happy to bring her back for her follow up examination. While I have appreciated every doctor that Cori has seen, and I know that all of them know how to treat my baby, I love the fact that the vet you start with (say for a tumor removal) is also the vet that does the follow up. I never feel like my rat is seen as less important than any other (bigger) animal there (as has been the case in other vet offices), because her case is never carelessly handed to another doctor. I will always bring my rats to Animal and Bird. I am so happy with them, that even though I live 40 minutes away, it is easily worth the drive.

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Nina Wilde

My 3 cats, all hybrids who have unique medical concerns, have received exceptional treatment here--and when things got really complicated, they made the appropriate referrals to get the needed services. I have read the other reviews, including the negative ones--and honestly, I understand why an owner would be upset out a misdiagnosis--however, having used this practice for at least 5 years, I think its important to know that not every animal is 1) able to be saved and 2) able to be diagnosed on the first pass. One of my cats is among the "unable to be saved" --his life will be shorter as a result, but the team has helped me keep him happy and comfortable despite a myriad of health issues. Just like humans, medicine has limits; and they have kept my financial health in mind as well, showing me options, costs and making suggestions for most useful, least expensive options. Additionally, I have never felt judged for choosing NOT to put my 9 yo cat through any more invasive procedures.

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Janet Tech

After 12 years of bringing my beautiful Maltese "Daisy" here I would Never recommend this facility for any animal!, she very suddenly got a mast cell tumor in her right leg . This was in march 2016. After being referred to a cancer specialist in Philadelphia, we saw the only thing left for us to do was to set her free from this world rather than allow her to have a decreased quality of life. We used a wonderful home care vet from "House Paws" to put her down . I notified Animal Bird And Healthcare center that we had to put Daisy down and to my heartbreaking disappointment I never got a call , card or any acknowledgment of my precious pets passing after 12 years of loyalty! How dare they! They abandoned me when I needed them ! We found amother vet for our new Maltese Nico!

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Jeanie Rappo

My daughter and I bring our rats here and they are the best! Recently, we had an emergency where one of our babies had a swollen foot. We had to bring him in on a Saturday morning. Unfortunately, they had an emergency and had to perform surgery on a bunny. It was taking a long time to be seen, which we completely understood, but we had a 3 tiered cake to deliver and were running short on time. They did an intake (no charge) on our baby (Sam) so that we could leave and go deliver the cake. Sam could be seen in the meantime and we could pick him up after. Needless to say, we showed up with cupcakes to thank them! We will never take our babies anywhere else!

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