Category: | Dentist |
Address: | 2627 Nottingham Way, Mercerville, NJ 08619, USA |
Phone: | +1 609-586-4900 |
Site: | greenbergdentistry.com |
Rating: | 3.7 |
Working: | Open 24 hours 8AM–3PM 8AM–5PM Open 24 hours Closed Closed Closed |
MA
marielle torres
I had heard nothing but glowing reviews for Dr. Greenberg and having just moved, I was looking forward to going back to a smaller practice (after years of factory-like group practices). Unfortunately, I never got to see him because of his rude, incompetent front office staff. To back up a little, I had gone in person 6 months ahead in December to make an appointment as a new patient. I wanted to make sure my insurance was accepted, so they had physically looked at my insurance card and assured me it was fine. So I made the appoint for June. Come June, I showed up at the office on the scheduled day only to be told they cant take my insurance. The reason was it had my old dentists information on it. Not having experienced this before, I was surprised, but accepted that could have been avoided on my part. I was even willing to forgive that it was not caught by their staff in December - hey maybe the receptionist was new (even though the office manager had been there as well). But when I tried to explain this, the office manager could only say something along the lines of "I dont know why - how would we know what happened in December." There was no apology, or "you were misinformed, well correct this on our side," or "we could try to help you, here are other options," etc. I was absolutely disgusted that they spoke to me as though I was the only one at fault. I can accept a misunderstanding, but the staff completely handled that situation horribly. I hope the revered Dr. Dan treats his patients better.
BE
Becca Mccullic
My mom and I went here a few times and Dr. Greenberg is one of the best dentists Ive been too. I get very anxious going to the dentist but Dr. Green and his staff made me feel very comfortable and relaxed. I highly recommend going here and I can tell you youll be very happy you did. I would go back but sadly my new insurance isnt covered.
JE
Jered Hafitz
I" been going to Dr Dan for a number of years. I have never felt more comfortable while a dentist drills my teeth. Dr Dan really cares about his patients. The staff is always kind and courteous.Susan as the rest of staff is aces with me.