Apria Healthcare

Reviews 5

JE

Jeremy Engelin

Terrible customer service. You call and you get redirected to a call center abroad, given misinformation, scheduled and then nothing is ready after you drive an hour each way. Staff complains that the corporate people dont check local offices schedules, but thats not the customers fault. Call to complain to the corporate folks and its back to an overseas call center with no effort at resolution. Now Ill be out two half days of work for what should have been a quick trip.

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DA

Darlene Stratton

Very, very POOR Customer Service. The first review was absolutely right when you call the so called local branch which happens to be right across the river from us (21 miles) and the call is redirected​ over seas to the Philippines. Really! My husband came home from hospital ,5 days ago and we are still waiting for a Respiratory Therapist to come and evaluate him. What the heck kind of Customer Service is that?

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MA

Mark Gottenberg

worst customer service I have ever had to deal with keeps finding new issues why somethings wrong with paperwork I get one issue resolved and they come up with something else our doctors office tells us its them not us we are not the only having problems would rate lower but not option

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MI

Miss Goldie

Complete garbage. On hold for over half an hour , find another company to meet your oxygen needs.

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SU

Susan Kahl

Never happy with them but stayed due to location of office. Now, I dont care how close they are.

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