|Address:||1609 New Garden Rd, Greensboro, NC 27410, USA|
DR. POORE IS TERRIBLE! We have been going to this clinic for over 4 years and USED to love it. Dr. Poore is exactly how her last name sounds, POOR. She treated us like we were terrible owners and took everything we said the wrong way, and bounced back with a condescending response. Everything about her was awful. My boyfriend called the office back because I ( 7 months pregnant at the time) left in tears from how we were treated and it genuinely ruined my day. The lady at the front told us that it was Dr. Poores last day when we complained, which is funny because I just looked on the website , and sure enough, she seems to still be employed there. We left our name and phone number with her for the owner, Scott Mortenson , to call us so we could let him know about our experience, but we were never contacted. I will definitely spread the word about this unprofessional business and we will NOT be returning.
This vet office is AMAZING!! My girlfriend and I are new pet owners and we had our dogs initial visit about a month ago. The vet was super helpful in answering any questions we had, big or small. A few days after the visit we had additional questions about food/feeding, as our dog was not really eating. I left my questions with the very nice woman who answered the phone and the vet returned my call later that day. I never once felt rushed while on the phone with him as he answered all my questions. We recently needed a copy of vaccination records (I had waited until the last minute and was worried I wouldnt get them in time) and the woman I spoke with offered to fax them. It was a HUGE life saver!! Every individual that my girlfriend or I (or our dog) has had contact with in this office has been extremely helpful and knowledgable!!
A Private User
Just took our new puppy here for her first vet visit. Absolutely loved it !!! the staff was extremely friendly and helpful. I had a lot of questions and Never once did I feel rushed at all by anyone there. The Dr. was friendly as well and very informative. We enjoyed this facility so much that we decided to switch veterinarians and Garden Creek is now our primary veterinarian, for all of our pets.
Dr. Mortenson is our primary veterinarian for all 4 of our critters and I could not be happier with the service we get at his clinic. Everyone on the staff is extremely caring and patient. Dr. Mortenson is always willing to answer all of our questions. I always receive a follow up call after each visit. I have never had this level of service at any other vet!
A Private User
This is a wonderful vet with an equally wonderful staff. Everyone is extremely helpful and friendly, from the staff at the front desk to the vet techs to Dr. Mortenson. I would highly recommend this vet to anyone looking for a clean, helpful, friendly, and knowledgeable vet thats also close to home.
Been going here for over 6 years now. First with my cat and now with my 4-year-old dog (since shes been a pup). They have always been very informative and accommodating. I never feel like Im getting the run around or charged outrageously for something. Very friendly.
Dr. Mortenson is the absolute best! I couldnt ask for a better vet.
Dale B Brown
Caring , professional and compassionate vets and staff
Caring staff. Knowledgeable vets. Flexible.
Great caring staff