Center For Women

Reviews 3

BA

Bailey Varga

If I could give no stars I honestly would. I wouldnt recommend this place to my worst enemy. In short, theyre rude, unprofessional, unknowledgeable, and honestly creepy. Nearly every person in there is rude. Only one nurse actually attempted to have "bedside manner" and actually listen to what my S/O (the patient) was saying. The doctor, Dr Sympson, should not be called a doctor or even a professional. She was rude, asking completely inappropriate questions, seemed unbelievably unknowledgeable (even on my S/Os chart that listed they had trauma and anxiety), and ignored the original issue at hand. She nearly forced my S/O into a pelvic exam that wasnt going to be for any other reason than for comparison later on and just because. This was just the first visit. Her secretary is even worse, never giving accurate information. The second visit was to be for an andominal ultrasound, but they gave little to no information on how to prepare and what to expect for that day. We ended up being sent back out to the waiting room for an additional 45 minutes because of it. we went back and quickly discovered the technician had no clue what was supposed to happen, seeming suprised when the word "abdominal" came up. Then we sat in total silence for 10-15 minutes before the technician sent us outside to the waiting room to wait for Dr. Sympson. We ended up being sent home and having to reschedule bc Dr. Sympson had left the building without any realizing beforehand and had no idea when she was coming back. We had to reschedule. The third visit was the worst one. We waited for 20 minutes, which was not that bad, and were taken back to Sympsons room by a nurse. This is when we found out that nurses had forgotten to schedule in my S/O so Dr. Sympson had no idea we were there and we could have come back later in the day to see her upon her return. In essence, they forgot about us bc of their disorganization and lack of care. And on top of that, why would you admit that you forgot about a patient to that patient? The nurse, knowing my S/O has experience trauma in the past and knowing this was their first experiences with gynos (amd were very nervous about the pelvic exam, wanting to avoid it unless absolutely necessary) explained that Dr. Sympson would go over the ultrasound and would like to do an exam to check for any other reason their problems (painful periods) would be happening that may not have been found through the ultrasound. The nurse then asked if we would rather wait for Dr. Sympson to speak to us before my S/O was to get undressed, we accepted that offer. We waited another 20 minutes before being told Dr. Sympson wasnt even in the building. We waited yet another 20 before the nurse popped her head back in and informed us that Dr. Sympson didnt care if we wanted to wait to speak to her, she wanted my S/O undressed when she walked in. We decided we were not going to do that since we were given an option and accepted it 40 minutes before this. The second Sympson walked in she yelled at my S/O saying "I TOLD you I WANTED you UNDRESSED when I CAME IN", yes literally yelling. My S/O explained they werent comfortable with that and wanted to speak first, she relecuntantly accepted and explained what was found on the ultrasound. She explained poorly and said she still had no idea why my S/O would be experiencing pain. She then informed us she would leave so my S/O could undress. We asked why (since she seemed overly eager) and she once again yelled at my S/O saying "YOU TOLD ME I HAD TO DO ONE, YOU told ME" which not only was she belitting and yelling at a patient, but was lying. She was the one who kept insisting (without actual reasoning) my S/O recieve an exam. We then asked what was going to happen during the exam bc my S/O, due to trauma and anxiety, was terrified about the exam. She then informed us "oh its not an EXAM" and that she "just wanted to take a look". She basically said she wanted to stare at my S/Os genitals without reasoning. Needless to say, were finding a different doctor.

JE

Jennifer Monaco

I truly cannot say enough good things about The Center for Women. They are caring, compassionate and very well educated in the Healthcare of Women. From the office manager, to the Drs and nurses clear down to the lab tech and receptionist. They are amazing and caring in every way. They truly take your feelings and concerns into account. They listen, understand and work with you to give you the best medical care possible. They make you feel comfortable the minute you walk in. The offices are very warm and inviting. You are greeted warmly and taken back to your exam room quickly. The wait time is minimal, better than any other office Ive been to. If there is a slight wait, you are kept in the loop. Once in the exam room, the nurse talks with you and truly listens. Then you have the caring Drs. They enter the exam room and immediately make you feel comfortable and important. However long you need, they will give you. In particular, I cannot say enough about how wonderful Lori and Dr. Nicholas are at the the Columbiana office. As a patient who had bad experiences at another office/medical group, I am very hesitant in new medical situations. I explained this and I was immediately reassured that my feelings were normal and they did everything to comfort me. I am full confident and trusting of Dr. Nicholas and her care. I left there feeling much better than I did when I walked in. My follow up visits have been just as assuring and excellent. If you are in the market for an OBGYN, I 100% recommend Dr. Nicholas and The Center for Women.

VA

Vanessa Bentz

If youre looking for a new doctor, look elsewhere. Ive only been a patient with Dr. Kalia at The Center for Women for a short time. Today is the third time in my short time as a patient that they have called me to reschedule an appointment at the request of Dr. Kalia. The first time, her child was ill--which is understandable. I cant recall the reason for the second cancellation, but it was on very short notice--the day before if I recall correctly. Yesterday, they called me to reschedule because she decided to no longer have evening office hours. Which does not at all work for my schedule, but even so, I would have appreciated her being courteous enough to honor the appointment I made in advance. Or at least do something to accommodate my situation. On top of all the cancellations, her bedside manner leaves a lot to be desired. I always kind of felt like she was a little condescending in her interactions with me. As mentioned in another review, it is also ridiculously difficult to get in contact with anyone at the office because the "phone hours" are incredibly limited. There is no directory to reach who youd like to speak to, nor is there an answering machine. Theyll call you and leave a message to call them back within the next 10 minutes because, on certain days, their phones turn off for the day after noon 2/5 days a week. The only good things I have to say is that the office is nice, Ive never waited extremely long and Dr. Kalias assistant is always very nice and informative when she contacts me.