Cleveland Clinic - Lutheran Hospital

Reviews 13

JA

Jayne Reed

Unable to manage a 30 year old case of Autoimmune type I Ketoacidosis prone Diabetes, refusal to acknowledge and follow prescribed insulin istructions from an OUT of network PRIVATE INTERNAL MEDICINE SPECIALIST Specifically handling my case amd all the supply prescriptions that come with picking up a 25 year Type I diabetes KDA case but had NO PROBLEM following het Claritin prescription. ALSO, all my prescriptions SHOW ON THEIR OWN MY CHART SYSTEM. If another Hospital Sysyem can follow Mychart...why is that CC Lutheran could not. OR CHOSE NOT TO? Doing the above during a life threatening infection and continually exhibiting an unwillingness to listen or allow the patient take part in their own care has caused me to seek legal counsel and transfer to a qualified facility. There is nothing they can say or DO to undo the gross neglect, poorly trained individuals and malice exhibited by this so called facility. A shut down will be my goal so get your loved ones to a SAFE PLACE and watch what happens. Do NOT use this facility. EVER. And its not clean or sterile by any stretch of the imagination . I came here becausr I also have SLE (LUPUS) and RA and my Rheimatologist managing both has jurisdiction to consult as she has only been treating me for LUPUS FOR about a month. Again. DO NOT use this facility. EVER.

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RE

Renee Lee

I went to Lutheran Hospital for pre testing and joint replacement class today. First impression was terrible. Walked in the front doors hoping to be directed to where I needed to go. Staff were too busy talking to notice anyone walking in the main entrance. Floors were disgustingly dirty. You couldnt tell who was staff or not do to their sloppy clothes. Cafeteria couldnt even have coffee available with ONE cafeteria employee shrugging her shoulders when asked if it was possible to get coffee. Even the staff of the hospital were complaining that there was no food!? I had lab work to be done, staff couldnt even speak broken English at best to make sure I was who I claimed to be. I had to ask to make sure my lab work would be placed where it needed to go because I dont believe she knew what she was doing. Im seriously considering cancelling my surgery. The thought of what I didnt even get to see scares the hell out of me! Im shocked my surgeon uses this hospital. Im heartbroken because all I wanted to do is get fixed and be well. A true shame.

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GE

george petriga

This is quite possibly the worst experience Ive ever had in my life. I cant even get a cup of water. Ive hit the emergency call button 3 times in 3 hour and have gotten no response . Ive gotten 2 different stories stories since I got here . I was taken to surgery yesterday still I dont know what they did no one has come to talk to me . except this morn g when a doctor came and said I heard you didnt want to do the outpatient procedure . I am currently trying to fond a ride to another hospital. I feel my well being is in danger here. What if it was an emergency hitting the button I would be dead.

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JO

Joyce Beilis

I have alway went to MetroHealth and have never had a complaint about them. They treated me well. But Lutheran was the best hospital I have ever been in. The staff was amazing. Nurses were all so very pleasant. If they were having a bad day they never showed it to their patients. The doctors were all considerate and explained things to me in terms I could understand. I came in through the ER and was seen , treated and admitted within an hours time. No waiting . Never left alone. It will be my hospital of choice from now on.

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ER

Erica Burke

My mother went into the hospital Thursday afternoon November 3rd the emergency room admitted her she has been moved upstairs to the 4th floor room 419 d, the nurses the doctor and the whole staff are rude. I showed up to the hospital today at quarter to 5 I did not see a nurse or a doctor in till 9 oclock at night and they tell my mother they can not give her daily medication or she is not able to leave I am not happy I am actually very upset with the way things were handled and I will be contacting somebody ASAP

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JE

Jeffrey Tasse

My wife had her knee replaced here in 2015. The care was outstanding; we did not know heath care providers could be so good. As great as the Cleveland Clinic is, and it is great, they are not known for their TLC, but Lutheran is. They specialize in orthopedics. If you can go there for an orthopedic procedure, I recommend you do so. The doctor was great, and the nurses and the physical and occupational therapy was thorough and complete.

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CA

castile 1997

I went Lutheran Hospital thinking that the care was going to be outstanding, it turned out completely different. Nursing staff was unresponsive, you had to call 3, 4 times before anyone even showed. They even acted as if they were doing a big favor helping you. How ridiculous ! I would not recommend this hospital to anyone. Plus the hospital building looked dirty decrepit, bit run down not what I expected from the Cleveland Clinic.

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AU

Audra Gross

Went here twice back to back because of suicidal thoughts.. Was on a floor called mood disorder. Second time, Dr. Bowers and I clicked. And I do have to rate this 3 stars because of her. My first experience wasnt the best.. But Dr Bowers and I really got to talk and work on a plan for me. Shes awesome. My favorite nurse: the lady who called me Ms. Contraband . Hope this google review made things better.

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KR

Kristine Lane

Best experience it could be in my state of mind. The nurses were amazing-even when I was far from amazing they cheered me on! Dr. Dale was always patient and kind. I would not be happy and at HOME if it wasnt for every single person that works on 3B. I must mention Security, Recreational therapists, Dietian, Social Workers, and the Nurses Aides. Food was Outstanding.

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BR

brandon hufford

The cafeteria is way over priced not a good selection of food and the food dont look fresh at all the staff is rude this catering company needs fired I also ran in to a few other rude medical staff and this is supposed to be a great hospital ha its no better than the rest you are a pay check for them and thats it.

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DA

David Pack

I am speaking for my brother, a patient there for one month, January, 2015. The nurses and social worker were helpful people, but some of the doctors were insisting on shock treatments; pressuring my brother [in a bad state] and without consulting with family. We used the court to stop the pressure.

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GA

Gabys slime world Coco

Emergency room SUCKS, I went with my 11 year old child, and I had to wait 4 hours for a room, so he can be seen, UNBELIEVABLE, I had to leave because there never was a room available, they need to take more care of the people than the appearance of the building, never will go back again. Is a shame!!

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RA

Raul Ramirez

I Went to the emergency room at 4am With shortness of breath,there was no patients in waiting room...the ER receptionist told me I have to wait 2 to 3 hours to be seen. I Went to saint vincent charity hospital got Care right away! This is an awesome hospital Nice ER Staff.

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