World of Animals at Mayfair Veterinary Hospital

Reviews 8

FA

Fae Indigo

First, I have to say that this hospital is under new ownership, and reading the reviews on several sites, I am glad that they are. My dog was hit by a car on 7/4, I could only afford to have him stabilized at UPenn, I was told to take him home and get him to a vet first thing. All I knew was that he wasnt walking, and his jaw was broken--oh, and there appeared to be no internal injuries. I ended up at this hospital, because I took my boy to NE Animal Clinic and the Vet there jerked my dogs mouth around until it was bleeding again, just to show us that it was broken (duh), and told to "put him to sleep". He barely looked at him. Anyway, the vet Dr. A, was very compassionate and loving. She rubbed my dog and talked baby talk--and while I know thats not medical, it helped to calm me down. Moose had a fever, she gave him meds to lower it and checked him thoroughly. Although I couldnt pay it all that day, one of the owners told me to give them what I had and just bring them something every week. How awesome is that?!? Moose got 3-4 xrays, she explained them all and told me that time would only tell. It seems Moose may have some nerve damage, but she said that she has seen people and dogs recover from such injuries and if I had hope, then to take my boy home and give him love. She said that she had hope, but couldnt promise me anything... Moose is improving daily. Its only been a week and hes trying to stand on his working legs to hop around. His ribs (2 of them) are detached from his sternum, and that will take some time, but I thank God for this place. I dont know how things would have turned out if not for them!

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RA

Rachel Reyes

Update: The office manager actually reached out to me after seeing this review and told me that they are able to provide scripts so that I can get meds filled at an online pharmacy. Since this was my only complaint, Ive changed my review to 5 stars. I appreciate them addressing my concerns and apparently it was just a misunderstanding. Kudos to them for the great customer service. I think the vets there are very good, especially Dr. Messina. The office staff is also very nice. My poor dog had an eye infection for weeks. I had gone to several other vets who provided treatment, but the infection kept coming back after treatment stopped. Dr. Messina was able to successfully treat it and it hasnt come back since. For that I am very grateful. What I dont like about this place, however, is that for medications they charge double what you wonuld pay at, say, an online pet pharmacy. I asked if I could have the scripts for any meds my dog needs in the future so I can buy them elsewhere and they told me they can only give it for some meds. In other words, Id have to buy many of the meds at their marked up price there at the office. I called other vet offices they said they give out scripts. So this is the one thing I dont like about the practice. I cant afford to spend hundreds of dollars on medication for my pup, since it seems she always has some type of infection or issue.

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MI

mike u

do not even deserve one star--wish i could give negative stars---went there for very first time on sunday june 3 at 945 am with my cat--explained to the receptionist that i was there for first time because my regular vet was closed on sunday--before i could even begin to say what the problem was she began to shake her head no and said that i would be there for hours before we could be seen even if we could be seen because they were so busy--there was one woman with a cat in waiting room and one that just came from the back---wow--busy---when i explained that my cat was spotting blood in vomit and feces she said that we should" cut out the middle man and go to a emergency vet and why waste our time here because thats all we are going to tell you to do"--i quickly researched another vet that had sunday hours and made the call---drove there and received the most incredible care and experience of all my life--the care my cat and my family received at frankford animal clinic was incredible---i recommend them for anyone who wants the best for their family pets------as far as world of pets is concerned i would not even take road kill there--road kill deserves better

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ER

Erika Eckel

My experience here has not always been great, I have been coming to this vet for over a year now, they already over charge, they try to sell you on more and more stuff, shots flea prevention blah blah, its constant. I have gotten my dogs their shots and everytime I come back they tell they need more. My most recent visit they did a lime disease test on my dog, I only brought her because she was limping and never told me it would cost us she acted as it was free. Cost us 60$ literally they rob and you and harass you to get more things. I asked for my dogs records and I will never return against went in for a 56$ check up and left paying over 150. Thanks a lot

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A

A Private User

Dont ever take ur pet here. The staff are mean except the old skinny guy. The bigger doctor spayed my cat and he died a couple days later. HE WAS PEFECTLY HEALTHY. THEIR RUDE AND MEAN AND THERE PLACE NEEDS TO BE CLEANED BECAUSE IT STINKS. MY DAD WENT THERE WHEN HE WAS LITTLE AND THE OLDER DOCTOR WAS THER AND HIS DOG WAS FINE AND HEALTHY BUT WHEN THAT OTHER 1 CAME HE IS UDE AND DOESNT KNOW HOW TO DO SURGERY. MY CAT WAS LOCKED UP AND HIS STICHES OPENED UP AND HE DIED A COUPLE DAYS LATER. POOR HIM HE WAS A BABY HE WAS 8 MONTHS POOR HIM :-( THIS IS TO THAT DOCTOR: SEE U IN COURT

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AR

Artavia Adams

I wish i could give no stars. This place is horrible. First they gave me different prices. Then they offered me a free gift bag and then took it away. Then they would not allow me back with my puppy while she was getting her vacsanations. Then i took my pup home and she had bruising swelling under both arms on the side. Called them and they said it was common in dogs and humans. It is not common. Then they had someone give an explanation when they were not even there. Poor service and very abusive to animals. Dont being your furry friend here.

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KA

Kate Lippincott

My hamster suffered a seizure this morning and I live a block away from this vet with no car. I had no choice to bring him there and although they said no at first, they realized how distressed I was, and how my hamster was struggling for life. They broke policy anyway, and put my hamster to sleep. In my desperation to have them put him down, I offered them any amount of money. They charged me nothing. I cant thank them enough for their compassion, and for helping me to end my hamsters suffering. Ill always be greatful.

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JA

James Miller

Took my 3yr old dog because she was not looking well. The Dr. assumed it was worms and gave her medicine. Took her back 9 days later because she looked the same. They did blood work this time and sent me to VSEC because it was not worms it was kidney failure. After putting out over $500 for medical bill. She had to be put down. Then. they credited me $30.Will never use them again.

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