Animal Hospital of Richboro

700 2nd St Pike, Richboro, PA 18954, USA

Category:	Veterinarian
Address:	700 2nd St Pike, Richboro, PA 18954, USA
Phone:	+1 215-322-9900
Site:	animalhospitalofrichboro.com
Rating:	3.4
Working:	8AM–8PM 8AM–8PM 8AM–6PM 8AM–8PM 8AM–6PM 9AM–1PM Closed

Location

Photos 5

Reviews 9

Jennifer Kim

I am very unimpressed by this small hospital and the way they run their business. I came here few times for my dogs for preventative shots and wellness visits ,and very time it was a negative experience. Even though the staff are nice to the pets, they are not transparent with how they run their business and about their policy. For example, my mother came once with her 3 month old puppy. The secretary recommended a treat that contained rawhide, so my mom bought it. And of course, the puppy choked on it. I came back with the treat to return it, only to find out that thry do not allow credit back to our credit card, only credit towards pet account or treat exchange (even though they accept credit cards for payment option). I asked the secretary if there is any other option, like cash, and the secretary, starting to get very rude towards me, said that Dr Kramer was busy. Waiting for solid 20 minutes, I followed up, and the secretary said that Dr. Kramer said "no cash." They were obviously wasting my time and didnt want to give me back my money back. I just exchanged the treat for a different one that was more appropriate for the puppy. What was even more ridiculous was that they originally gave me a box of dental treats that cost $20.00, and said "here you go," even though they still owed me $1.90. I said "you still owe me "$1.90, please me one more piece of treat since they are $2 each. I will give you $0.10." How rude of them to believe that it is an even exchange. I am never coming back to this animal hospital again because they do not know how to run business.

A Private User

We have been going to this vet for the past 2 years with our dogs. While the secretary and doctor may seem like very nice people during your visit, you will quickly learn that is not the case if you have any question regarding costs or prevenative shots. This doctor will force you to have your dog fully updated on every treatment known to dog. If your dog is sick and needs emergency, she will not see that animal unless you commit to the numerous other shots if they are even a few days overdue each year. I wouldnt recommend this doctor unless you are committed to paying $500 a year in prevenative shots because your dog will not be treated, even if for an emergency so be prepared to open your wallet. They do not care about losing customers at all and give a hill of beans when you tell them you cannot afford their overpriced shots at the current moment. I am less than impressed the way this place operates when it comes to them caring about the customers financials. Its a shame because they are very nice to the dogs and owners during visits, but they run their prevenative treatment program like Nazis! I will be seeing another vet for my animals that work with the customers financials more than their own.

Paige Ozaroski Haedo

Dr. Kramer and her staff are wonderful! I have taken my pets there for about 8 years and they have received fantastic care. I used to live just a few minutes from the office... but I have since moved and now live over an hour away. However, its well worth the drive (across 4 counties!) to take our pets there. They are helpful, friendly, responsible, and truly go out of their way to take personalized care of each pet. They treat each animal like it is their own pet. The office is very welcoming. They have convenient office hours, including some night and weekend appointments. There are also several tests and labs that can be done in-house, which is great. I also adopted a special needs cat from them a few years ago. I am so grateful to have him! They took care of him and bottle fed him as a kitten, and gave him a chance at a wonderful life. After several months of amazing care from Dr. Kramer and her staff, I adopted him and brought him into our family :-) I highly recommend the Animal Hospital of Richboro!

Judith Brindley

I went to this vet when my cat was ill. She ran various tests and treated her but she was not getting any better so I took her to another vet who said she should be euthanized. I wasnt ready for this so I took her back to this vet and she did a few more tests, and switched to a viral medication. A day later my cat was afebrile and active and remains well a year later. The reason for all the tests was to eliminate other things since what it might be can only be diagnosed by eliminating all the other possibilities. Being a nurse I know that we do the same thing on people all the time. I have also been to vets in the past who will not treat animals who are not up to date on their care/shots. Its a responsibility of the vet to make sure these are done as well as a pet owner to have it done. I dont see this as unreasonable as other reviewers have stated.

Sean Osborn

We have been taking our 6 year old boxer Gia here ever since she was a puppy. The staff is very friendly and accommodating, last minute appointments are never a problem. We are always taken back within minutes of our scheduled appointment. Dr. Kramer and Dr. Bevilacqua truly care about the wellness of the animals they treat, which is why I dont mind a 40 minute drive from where we live, just so I know Gia is well taken care of. I highly recommend taking your pets here.

s mikhailovich

dr kramer does not know how to treat animals properly, nor does she care, as long as she gets paid. she ignored our cats lengthy decline and only prescribed treatment when she realized it was too late. we were given drugs and expected to administer them at home, unaware that the dosage was wrong and would ultimately prove fatal. anyone who takes their pet to this vet is a sucker.

Karen Parnes

We have experienced excellent advice and care for our cats by all staff at Animal Hospital of Richboro. Dr. Kramer and Dr. Bevilaqua are very dedicated in providing the medical expertise to monitor and maintain our pets health.

Alyssa Lutter

I adopted my two cats from here. They took great care of them before I owned them and they take care of them now. They love updates on how they are doing. They really care about animals.

James Bitler

Lovely people. The staff here is so professional, friendly, and caring. Id take my dog here first before anywhere else.