Category: | Eye Care Center |
Address: | 2801 Wilma Rudolph Blvd #665, Clarksville, TN 37040, USA |
Phone: | +1 931-552-4455 |
Rating: | 3 |
Working: | 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 12–5PM |
CR
Crime Stoppers
I have been a patient at this office for many years, ever since Dr. Lewis had it. My whole family went here for their eyecare needs. Just over a week ago, I had the worst experience I have ever had with a professional office, and we will never return. I went in on Saturday , the 4th of Feb. for my yearly exam, and when I got finished, I ordered my contacts. They were kinda pricey, but I needed contacts. I paid by CC and left around 7:30pm. The next morning, around 9 am , I went online to price the contacts online, and found that they were significantly cheaper, and so since our finances were recently decreased , I ordered them to save the money. I called before the Dr.s office opened and asked them to cancel the contact order and told them why. They called me to tell me they could not cancel the order, that it was already sent!! It is Sunday morning before noon, no one is open!! They told me I could return the contacts when I received them for a CHECK, not a CC credit, like I paid. They later went on to file my insurance, which they knew I would be using somewhere else, and told me they would send an email to cancel the insurance claim. WORST SERVICE EVER, AND TODAY I WAS ABLE TO RETURN THE CONTACTS WHICH DID NOT ARRIVE UNTIL FRIDAY, AFTER THE INTERNET CONTACTS ARRIVED ON TUESDAY BEFORE THEIR ORDER . THEY LOST AN ENTIRE FAMILY OF PATIENTS OVER GREED. I needed to save money, but they made it as hard as possible to please a customer, so we are GONE!!! I only wish there were a choice for NO STARS Well, not only did they lie to me about filing for my insurance benefits, they were paid on the 10th of February and have never said they were paid. I had to call Eye Med today and they are supposed to reverse the claim and free my benefits so I can be paid for my benefits!!! What pitiful business practices. I hope they know there are other optical businesses coming to Clarksville, I am so through with them!!!
K.
K. Morgan
Calvert is an anal sphincter who lacks a minimum level of bedside manner or decorum. He carries himself with the swagger of a world renowned cardio thoracic surgeon while he doles out his treatment... rather a lack thereof in a shopping mall. This douche should feel lucky to have a business. Though Im certain he would be out of business before a year had passed if he didnt have associates to actually see and treat patients effectively. This moron is a stain on the title of M.D. Negative stars arent an option.
GE
General Motors
The Staff personnel were excellent. Every step of the way during the eye exam (for both glasses and contacts) was thoroughly explained as to why it was done and what they were looking for. Good variety of glasses with very quick and excellent service. Ive found the only place I will be going to from now on for all my vision needs.
DA
Darshana Patel
I would definitely recommend this place to others. The staff is very friendly and the waiting time is not long either. Dr. Patel is very good at what she does. She will tell you what is good and what not. She is an excellent doctor. So choose this place if you are ever looking for new lens or an eye exam or anything regarding eyes.
AA
Aayush Patel
It was great experience staff and doctor were really nice. Also have great collection of eye glasses and sunglasses. Doctor is really nice and will tell what should be taken care off. Best Advisor for eyes. My whole family goes there. Thank you for being so wonderful.
AK
Akash patel
I had great time with the Doctors and Techs. They explained the whole process in detail and they were friendly with their patients. I really enjoyed it and I would definitely recommend others to visit H.M. Calvert MD & Associates.
MA
Matthew Shorr
Had a great experience with the exam. They took my pre existing condition into account and listened to my questions while providing information. It may be in a mall, but that doesnt make their office any less professional.
MO
Mosam Patel
Had an excellent time there. The techs and the doctors were great at explaining each thing. They are friendly, and love to answer any questions you may have. I would definitely recommend this place.
JY
jyotsna patel
Easy in and out with great staff and great service. i would definitely recommend this place for eye care.
DH
Dhara Patel
Excellent explanation of whats going on in your eyes by Doctor Patel. Friendly staff and helpful visit.
KE
Kelsy Mason
Great staff! Everyone was friendly and more than willing to help!