Category: | Blood Testing Service |
Address: | 1221 Flower Mound Rd #310, Flower Mound, TX 75028, USA |
Phone: | +1 972-691-2800 |
Site: | anylabtestnow.com |
Rating: | 4.8 |
Working: | 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 8:30AM–6:30PM 9AM–3PM Closed |
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Brent Martin
KEEP YOUR MONEY AND GO SOMEWHERE ELSE! I just wrote a rather long review and have decided to make it really brief - here is the sequence of events that transpired between me and this company. 1) scheduled appointment via phone - confirmed they can provide a quantitative analysis instead of a conventional pass/fail test (for a metabolite i was testing for) 2) went in to take the test - confirmed again with Cindi on site, explaining the difference - in this conversation she seemed to understand very well what a QA was and confirmed again that they will give me this, charging me $69 ($9 more than the price on the phone). 3) Cindi emailed me my results, and it was just a pass/fail - I passed, but was given no QA at all 4) I called Cindi, and at this time she knew very well they hadnt given me what I paid for - she then proceeded to tell me that my QA level was something proposterus, like 499 - I knew their was no way 5) I told Cindi that cant be my level, and then she told me shed call them back 6) Next Cindi told me that they CANT EVEN PROVIDE A QA. CINDI MISTAKENLY TOLD ME THEY COULD WHEN I PAID FOR MY TEST, AND THEN ACTUALLY LIED TO ME WHEN SHE MADE UP A CONCENTRATION LEVEL TO TRY AND SATISFY ME. Since then, I have visited the location a few times and provided lengthy email explanations per their request, in attempt to obtain a refund. There were times that I was told the owner would be contacting me directly and that simply never happened. At one point after waiting about a week, I went in to check on the status, and a disgruntled Cindi stated that they wouldnt give me a refund, and then even threatened to call the police when I simply asked for a reasonable explanation (mind you Im a super docile, chill, even-tempered guy - my friends laugh out loud in disbelief when I tell them this). So far the only explanation involves Cindi having a brand new perspective on what a QA is - before she knew that they couldnt even do a QA, she acknowledged there was a mistake, but now she seems to have taken on a new, misunderstanding I should say, of what a QA is - one that favors ALTN. I really hate typing reviews. This is my first and I did this for YOU, hoping that I can save you some of the trouble that Ive had to go through. I waited very patiently, working with ALTN to try and resolve this matter and it has eaten up a lot of my time. I wanted to like this place and even would have considered going back for other services had they done whats right. THEY HAVE THREATENED ME, LIED TO ME, AND STOLEN FROM ME. PLEASE TAKE MY WORD FOR IT - GO TO SOMEONE ELSE. YOU DONT WANT TO DEAL WITH THESE PEOPLE.
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Cris Perez
FIRST OFF ID LIKE TO SAY THIS PLACE REALLY CARES ABOUT ITS CUSTOMERS, I WAS TREATED LIKE FAMILY...BIANCA WALSH IS A GREAT PERSON, SHE REALLY WENT OUT OF HER WAY FOR ME, BY CALLING ME DIRECTLY FROM HER CELL TO MAKE SURE MY QUESTIONS WERE ANSWERED AND ANXIETIES RELIEVED, EVEN AFTER HOURS SHE WOULD TAKE MY CALLS AND WAS VERY NICE AND COMPASSIONATE TOWARDS MY DAUGHTER AND I, (dna test) BIANCA ID LIKE TO TELL YOU THAT IM SO GLAD WE MET, WHAT YOU DID FOR ADRIANA WAS SO GREAT, SHE LOVED YOUR GIFT, ITS HARD TO FIND A PLACE LIKE THIS WITH PEOPLE LIKE YOURSELF AND OMAR SHARIF,ED DEVOL AND CYNITHIA PAYNC, WHAT A TEAM!!!!OMAR OFFERED TO STAY LATE OR EARLY TO HELP ME REALIZE OUR TEST HE UNDERSTANDS MANY OF US WORK LATE AND CANT MAKE IT DURING HOURS, HE WAS REALLY WELCOMING TO MY SITUATION AND IM GRATFULL,ED WAS ALSO REALLY COMPASSIONATE TO MY CASE AND MADE ME FEEL LIKE WE MATTERED TO THEM, AND CYNITHIA IS ONE OF THOSE LADIES THAT REALLY KNOWS HOW TO EASE ANY WORRIES IT WAS HER WARM WAY OF HANDLING WITH CARE OUR MATERIAL THAT I FELT IN SAFE HANDS..THIS LOCATION AND TEAM DESERVES 10 STARS NOT 5!!!!!!!!
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Fatima De Vol
My experience was great! I would recommend it. Very helpful and knowledgeable staff. I was in and out in less than 15 minutes. Plus no pain in getting my blood drawn! I got my results really fast, only 2 days later. Overall - a great experience. I am planning to go back in for a full Female Panel test.
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Heather Roney
Thank you Omar, for providing me with a comfortable and efficient experience. I was in need of a lab that could accommodate my schedule and your hours and location were perfect. Finally, Ive been told that Im not an easy blood draw, so thank you for your gentle touch. If needed, I will use your lab again.
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Jamesha Guyton
I am amazed with how great of service Ive received from the Flower Mound location. The only reason I drive 21 minutes is for Cynthia! She is the sweetest most informational person. I trust her, which is a very important. She makes every visit delightful and pleasant! Thank you for all that you do Cynthia!
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Chiara Singleton
Any Lab Test Now exceeded my expectations. After my 200 food panel, I was pleased with my comprehensive results. After a few days of changing my diet/lifestyle I feel great and so much healthier. Thank you to the knowledgeable staff that helped me throughout the process, you’re the best!!
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Gloria Vargo
The Medical Laboratory of the Future is here today! They answer all your questions, experienced, and low cost. They do not file medical insurance for you, but you can file if needed. My husband does not like needles or getting blood draw so we came here for a good experience.
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Amy Scott
This is an inexpensive and efficient way to have lab work done without a visit to your primary care doctor. I can see where it would be especially useful for individuals who have alternative insurance or casualty-only insurance policies. Fast and painless!
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Joy Geter
If I could give them 0 stars I would. Terrible customer service, unprofessional & unethical staff. I am perplexed as to how there are so many positive reviews - perhaps these people were paid off. Dont take a chance on this place.
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Nora Kutob
Very professional and helpful staff & the prices are affordable. The medical assistant there is great! Wont go anywhere else. Thank you Anytime lab for a great experience.
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reyanakassi
Best experience Ive had at a lab! The place was clean and the staff was very friendly. Im always in and out quickly for my weekly B12 shots...and prices are affordable.
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Vinesh Vodoor
Very professional and super quick, even stayed late for me to come by. Good customer service!
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Grant Cothran
Staff is super helpful, on phone and in person!