Labcorp Mansfield

Reviews 7

M.

M.

The staff are nice and helpful. Beware-- if the staff member does not update your home address before you complete your labs then you CANNOT get your results uploaded to the portal. My home address changed and I gave labcorp my drivers license with my new address and they did not change it. Now I cannot get my results in the patient portal. I have sent numerous emails and made many phone calls. The customer service lacks. BEWARE! The only way to get your test results on the patient portal is that everything on your doctors test order must match identical to everything in the patient portal. The staff does NOT tell the patient this!!!!!!

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EM

Emily Berg

Set up appointment online and listed the reason for the appt. Stated which tests were needed. Show up for the appointment and they inform me that they can not do the tests at this location! I did try calling twice to set up the appointment, but there was no option to speak with anyone. VERY FRUSTRATING. Wasted my time and now I have to drive over an hour away to another location.

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JR

Jr C

What a horrible staff. My son has standing orders for lab work. The moment Connie interacted with us she was rude and talk down to us like we were stupid. My sonhas fought cancer for over a year and how she acted is ridiculous.

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CL

Clarice Brust

Incredibly friendly staff. Connie was very professional, efficient and made me feel comfortable. Bonus: she got the vein on the first try, which always makes me a happy camper

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AS

Ashley H

Slow with rude staff. The staff was passive aggressively arguing amongst one another in front of the patients over what work the others would be doing.

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MA

mazen el-zarad

Called to confirm instructions regarding sample collection and the person I spoke to was condescending and not helpful!

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SH

Shirley Carter

Very busy, but very friendly and efficient.

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