LabCorp

571 W Main St, Lewisville, TX 75057, USA

Category:	Medical Laboratory
Address:	571 W Main St, Lewisville, TX 75057, USA
Phone:	+1 214-222-3404
Site:	labcorp.com
Rating:	1.9
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–12PM Closed

Location

Photos 5

Reviews 11

Derrick Anderson

WARNING! MAJOR ATTITUDE ALERT! Facility was clean inside and out, the location is a little odd because theres only one way in and out so if your coming from the opposite direction you have to U turn to get to the entrance which is almost impossible because of the heavy traffic from the highway. The staff is just as bad is the location, the person sitting at the reception desk as zero personality, no "Hi" or "Good morning/ afternoon" just "sign the sheet and have a seat" (thats literally all she said for all 5 people that were in the waiting room while i was there). I had a small run in with the light skin lady there the day before because i accidentally flushed (my fault completely) after taking my drug screening, I was on my lunch break so I was in a rush, I was going to call my employer to see if I could get it rescheduled and she told me "no! put your phone down you can do that on your own time, ill have to just call them and tell them you wont finish" So Im taken back a little, then she starts giving me attitude about not being able to find a contact on my paper and i again reach for my phone to give her the HR persons name and number she writes it down and calls as shes on the phone she doesnt explain to her that im on lunch or that i flushed all she keeps telling her is i wont complete the screening and that i cant complete the screening, so my HR person asks her the same questions i did (Could I come back today or reschedule) shes even rude with her telling her "thats up to you guys, since weve already started her time well have to void this screening out until you assign her a new number" my HR person is fine with that and beings the process again. So she gets off the phone and says "you can go, i guess theyll let you know if you can come back or not" So i come back the next day with my new number to again be greeted by driest personality in Texas. People are getting called back and coming right back out within minutes (great!) Then the light skin lady makes eye contact with me as she calls the man in line before me, he leaves then its just me and one other person left in the waiting room. Were sitting there like 5 minutes maybe more and nobody is getting called back, the receptionist open the sliding door takes at look at whose left and closes it again she starts telling the light skin lady that there are still 2 people left then we hear here reply "i go to lunch at 11:30" at this time is was 11:01 (this lab doesnt do drug screenings from 11:30-1:30) the receptionist replies that she still has 30 minutes to go and the light skin lady says " Well you can take them if you want to I guess" the receptionist calls me back and takes me through a completely different process than the day before. Im instructed to hang my coat on a coat rack then take my belongings and lock them in a box in the restroom with me, the day before i was just instructed to leave all my belongings on a desk in the same room with the light skin lab tech. I finish up my screening with no issues as I start to leave someone was in the waiting room trying to ask someone who worked there a question, before she even says anything she tells the lady to have a seat the lady says she just needs to ask a question but she just kept cutting her off not letting her finish her question or anything so me and the lady walk out the suite together, i immediately told her if she could go to another location she should because theyre all "like that", before i even realized that she was someone who worked in the same building she says "yeah they warned me before i came down stairs". She went to the elevator and I walked out the building.

Inspiring Awareness

Im glad that the staff is so nice because I wouldve lost it otherwise. It took them FOUR HOURS to complete my blood draw even though I had all of my paperwork and Id made an appointment. They informed me that they didnt have the correct tubes to draw my blood in so TWO of their staff members went "down the street to quickly pick them up", but then they neglected to answer their phones when they hadnt returned after an hour because they took it upon themselves to make it a long lunch break. Then, I asked why my blood cultures were drawn incorrectly and the Phlebotomist told me not to tell anyone because shed done it that way to get me out sooner. I would rather have it done correctly - even if it means another fifteen minutes. After four hours, what difference is it going to make? On top of everything else, theyve LOST the tests that I waited hours for that they needed the special tubes for.

Caron B

I arrived for a drug screening according to the time on their website and was told that I was toolate. That service ended 30 minutes prior to the advertised time. She apologized saying this is per someone above her. She wrote down the "correct " hours on their business card which still had the supposedly Wrong time on it!! So you refuse service after a certain hour but also refuse to change the advertising. How professional is that?

Robin G

I came in 5 minutes before my appointment time and waited for 30 minutes. In that thirty minutes 2 people were spoken to and taken back. The same woman appeared to be operating the reception desk AND performing procedures in the back. There were 10-12 people also waiting ahead of me so it was clear it would be hours before I was seen. They shouldnt give the option for appointment times if they arent able to keep them.

Lisa Reeves

How are you not going to have staff at the front window?!?! I feel like Im being punked. Stood at the window for which seemed like forever. I finally just grabbed the clipboard from inside the window and just signed in. Running on a ghost staff isnt the smartest idea.

Allen Klose

Friendly people but we made a reservation online and the took walk ins before us. Our appt was for 8:45 and we did not get in until after 9:15. Yet there were at least 6 walkins taken in front of us. I guess reaevations are a joke and you should just show up.

Shelby Stahl

Great experience. No one was at the desk when I got there. But as soon as they were there a few min later, reception was very friendly and the lab person was very good and very courtious

Spence Peacock

Been waiting over an hour while their system is down. Last day to take test. Leaving town in a few hours. They dont know when it will be up . Im about to loose my job over this

Brittany Calhoun

They dont open on time. Hours say 8AM, but do t bother getting here til at least 10 after. They also alter their sign-in sheet after youve signed in.

Dominique Majon

Horrible experience. Dont bother calling them because they do not answer their phone and you will be put on hold until the hold system hangs up on you.

Greg Rando

Go anywhere but here. 10 people in the waiting room. 30 minutes for the receptionist to even come out. Another hour waited. Id give 0 if allowed