Crown Point Health Suites

Reviews 7

LI

Lillian Nunez

My 82 year old grandmother stayed at Crown point for 20 days. In the beginning the staff were great and very attentive but towards the end of my grandmothers stay things were not as good. When my grandmother would call for help the nurse would take a while to come in. One time it took almost 15 minutes to come to the room. When I stepped out to the hall to ask the nurse that was at the nurses station she gave me an attitude and said someone would be there in a moment they were short staffed. I do understand that does happen but everyday for the last week she was there was like that. When I needed to speak to her social worker she was good in the beginning and then that last week she would not return any of my calls. On the day of discharge the nurse was so rude and pretty much said here are you papers and was reluctant to answer my questions. This facility is very well equipped to help patients with all there needs and all the therapist that worked with my grandmother were all absolutely amazing. They help boost her confidence and relayed to her on a person base that made her comfortable. The showers were not well cleaned and they didnt vacuum the rooms daily but all and all it was ok.

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MR

MrRJMGREEN

This suite was wonderful. Gloria, the administrator, was a charming lady who walked me through the units and explained everything to me. Christy, the nurse, was very helpful, there were CNAs buzzing all over the place giving beautiful care to the guests. I even met Jose, the chef, who took pride in his work and kept a clean kitchen. He made sure every dish was accounted for, blueberry pie for everyone, and the dining hall was open, pleasant, and accommodated everyone, including family members. The rooms were clean, the grounds were nice, and I was happy to see patients rolling down the halls and having fun watching an old, black and white western. What a nice experience.

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LO

Lori Drounette

Crown Point fosters an atmosphere of genuine concern and caring among its staff. The staff members, regardless of position or department try to go out of their way to make each guests experience as enjoyable as possible during their stay. There is an overall feeling of warmth and love from everyone! Great job!!

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MA

Mary Sweeney

Mom has been here 3 times and it is the best in Texas. She was in 4 others 1 was a diaster. Not every place is perfect but Crown point almost makes 5 stars. Thanks for all the care and love you give her.

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GI

gilbert barrera

great place clean and good atmosphere, my dad was there for about a month. he was well taken cared of.

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33

33DRAGON02

If you want your loved ones to feel even more like dying then bring them here!

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AN

Ann Burney

Very pretty here

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