Category: | Cosmetic Dentist |
Address: | 29210 Quinn Rd, Tomball, TX 77375, USA |
Phone: | +1 281-351-5458 |
Site: | russellfamilydentistry.com |
Rating: | 4.5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed Closed |
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brandi t
Worst experience with a dental office ever! First visit my appointment was cancelled by receptionist without notifying me, I took off work and showed up and was notified then. This place had such good reviews I decided to give it one more try. I brought X-rays that were less than 2 years old and the same woman behind the desk refused me because I wouldnt agree to having new X-rays even though she told me over the phone I could bring in my X-rays from previous dentist and they would look at those. If there was a change in policy I should have been notified before showing up at the office. I may just be one patient but my time is valuable to me. This time I had my kids with me so i missed work and they missed school for nothing. I wouldnt have bee so upset if the receptionist wouldnt have been so rude and unapologetic. I will also be filing a complaint with the BBB.
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kelly violette
My family and I have been going to Dr. Russell for a number of years and we have always been extremely pleased with the service and care we have received. The staff is wonderful. They are friendly, thorough, and kind. I recently had six crowns done by Dr. Russell and he was amazing! He was extremely gentle throughout the procedure and explained everything that was going on. From start to finish he made sure I was comfortable and well-informed. The crowns look and feel great and I am very pleased with his work. I highly recommend Russell Family Dentistry.
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Claudia Moran
Bad experience, I make an appointment to fix a filling and what i got was a Dentist Monitor, just like the commercial, who told me that i had a molar that needed to be fixed, and that i will have to set another appointment to get that resolved; and when i said, OK I am here and my molar too, the dentist and the assistant said, well it is almost lunch time, so you need another appointment, but they collected close to $700 from my insurance for the monitoring.......... BAD attitude of the receptionist too, overall a BAD, BAD EXPERIENCE...............
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Kristy Morris
I have been seeing Dr. Russell for the past five years and now will never go anywhere else! He always explains everything he is doing and why, so that I understand exactly what is happening. I have always hated the dentist, but Dr. Russells procedures are the least pain I have ever experienced. He is gentle and talks you through the entire process. Super friendly front desk staff and wonderful hygienist. Not to mention his office is super clean and absolutely gorgeous!
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John Hook
I have used Dr. Russell as my general dentist many years and have always received excellent care. He is very thorough and his entire staff make me feel comfortable. He always explains in detail all of his care and I really appreciate this thoroughness. I have never had such a caring and thorough dentist. He always makes certain I am comfortable even with the multiple root canals he had to perform. I would recommend Dr. Russell to all my friends!
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Michael J. Whiteley, D.O.
Great dentist. I have used Dr. Russell for may years as my personal dentist. As a physician I have always been impressed not only my his technical skills but also by his clinical knowledge. Unfortunately I have had to have a number of root canals and he does excellent work and he always makes certain I am comfortable! His staff has always treated me with kindness and his dental hygienists keeps my teeth healthy and clean with no discomfort.
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Cindy Nolen
Dr. Russell is the best! Ive been to many dentists during my lifetime but he has consistently been the most thorough. He is always kind and totally committed to my dental health as well as my 2 teen boys. He and his staff put us as ease as soon as we enter. Additionally, youll find his office to be a beautiful inviting office. Love, love, love this staff!
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Michael Holland
Came from a dentist that said I had periodontal disease and wanted me to spend hundreds of dollars on deep cleaning , needless to say dr russell said I didnt need all of that. Thanks for your honesty and integrity and good work ethics dr Russell ! Nice office nice staff , definitely found a new dental home for my family and I.
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Lisa Jackson
This was my first experience with Dr. Russell and his amazing staff. I came in convinced I needed a root canal and after looking at my tooth he didnt think I needed one. He was right. Saved me a lot of money which I appreciated. He is friendly, professional and personable. Thank you
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Paula Casas
Dr. Russell is an excellent dentist; my husband and I have always been pleased with his work. He has done root canals and other procedures on us and we experienced no pain. He carefully explains as he works on you. The staff is very competent and professional.
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Madison Swonke
Dr. Russell is very efficient yet gentle. He is an excellent dentist. His office is state of the art and very clean. The staff are friendly, courteous and knowledgeable. I have enjoyed all my dental visits.
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Aaron Burchell
I had a root canal and crown done. Dr. Russell and how staff made sure I was comfortable and did a great job. They did everything possible to make everything look and feel as perfect as possible.
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Kimberly
Dr. Russell has been helping me with my oral health goals for many years. I would highly recommend his office to anyone looking for a GREAT Dentist who has a delicate touch.
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Ty Yokem
Russel family Dentistry is the best!! Great staff that will take care of you as soon as you walk into the door! I highly recommend them!
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M C
Great atmosphere and staff. Dr. Russell in an excellent dentist, I highly recommend Russell Family Dentistry!