Monarch Dental

Reviews 4

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Desirae Miller

If I could do a no star this would be the place, Completely awful service, I was better of going to work!!! Nobody knows what they are doing here. Called about a severe tooth ache, got an appointment for 12:10pm which was right away. I thought great Showed up early, ready and everything. Was in the waiting room maybe 30-45 mins tops, Which i understood just fine its the dentist. Was brought to a room, Which were barley closed off from one another. Im Not very comfortable hearing other patients cry and moan. I thought it was going alright x-rays were done just fine... Ideas passed back and forth, tho they were pushing for other things I was more just looking for a cheaper rought and to just pull the dang thing out And was trying to make that very clear. They dont have much knowledge of what cost what there. Had 3 different prices for laughing gas and what my total would approximately come out to. They also suggested a couple financing options, one of which I qualified for I just needed a blank check and I gladly went and got one from my bank about 3:30 after the numbing shots were in effect. I think maybe once an hour they just glanced in apologizing for the long wait and that they were short staffed. Didnt offer anything for pain or ask about anything. After waiting about two and a half hours I finally asked if the doctor could just come and give me a few pain relievers if I was going to be forced to wait any longer. Well He finally came in a half hour later and did the shots, mind you Im not very easy to offend about being a WOMAN but this comment did seem to be very pointed towards the sexist side. "You did good for a girl" is his remark, then went back to his other patient or patients and He mentions it twice not just once. I then went to go get my check and went right back, only to be told it was a waste because apparently I didnt actually qualify because I wasnt letting them do what they wanted to do on my teeth... Sooo by now Im very angry, frustrated, in pain again, and already paying a whole months check just for x-rays and to just be looked at. I paid for the stuff I already knew I was going to plus the decent amount they finally decided on for the gas and the extraction. Now they were finally seeming concerned and like they give a darn about a client. They finally took me back too my room and five minutes later the docter is finally at the side of my chair along with my boyfriend keeping me more calm. By now its after 5pm tho. Tooth pulled a cavity filled "for no charge". He gave me a prescription for a strong Tylenol which gave me a terrible stomach ache no matter how hard I tried to eat and drink with it and another pain pill, but no antibiotics. Hmmm? Dont tell clients you have openings when its beyond clear that you dont and maybe start teaching everyone your clients talk too in this office on what cost what, and what tools they really should be giving the doctor. "No honey, the other one." is not something a patient likes to hear when your ripping apart their Jaw. Terrible service DO NOT GO HERE money is theyre only goal.

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Heidi Branin

I love coming here. All the staff are friendly whether youre on the phone with questions or making an appointment or youre in the office for a cleaning/getting work done. Cruz has been the assistant many times when I come in. She knows what shes doing and is fun to converse with. Shes professional, shes driven & educating herself which is wonderful to me... extremely important. When I started coming to Monarch in South Ogden, I was seeing another dentist who was great but went back to his home town to care for his ailing mom. Ever since I have been seen by Dr. William C.Fisher. I absolutely adore him. He gets the job done & is thorough but doesnt hurt me while cleaning. I recently had an Occlusal Adjustment, yesterday, Dr. Fisher pointed it out during my last cleaning that my teeth arent fully lining up. Its some of the best money/time spent when I went in and he corrected it. All day today Ive noticed a difference. Its nice to have them line up now rather than different points hitting first. I know that hes reduced my risk for my teeth cracking after long term damage & my jaw hurts less from it not shifting anymore. He is very knowledgable about everything in his field and will take the time to educate people in a manner where they wont forget his response; great analogies. Cindy in billing is wonderful also, she gets back to you if there are any issues then she actually takes care of what she says shell take care of. Ive needed her twice at the fault of my insurance and she was all over it. Thank you all for your help!!!!!!!!!!!!! - Highly recommended!

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Salisha I

DO NOT go here. I went to this place ever since i was a young child and they always told me my teeth were fine. As soon as i got older i didnt see a dentist in 4 years thinking my teeth were fine but i started having issues with my teeth. They would hurt, had a hard time eating food and had bleeding. So being still on my moms dental plan i went in and asked what was going on with my teeth they said everything looked fine to them and that nothing was wrong. They never even did an x ray check of any kind just looked in my mouth and said nothing was wrong. I paid a co pay and everything for that wrong info. As soon as i got my own dental plan because of not being on my moms plan anymore for just 1 year after that visit. I go to a different dental place that supports my dental insurance and come to find out i have 6 cavities. 6!! How could i get 6 in 1 year huh. So i was able to get one tooth done before i had to cancel my dental insurance cause i cant afford everything from recently having a child and obviously my kid comes before my teeth but right now i cant even eat a can of tuna without my teeth hurting so bad. So dont go to ANY monarch dental place. They obviously like to lie and just get their money

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Greg Carter

WARNING STOP AND READ THIS BEFORE YOU VISIT THIS DENTIST. The experience I had was an absolute nightmare. I had to have emergancy dental work, and initially thought it was a blessing that I was able to get in right away, however I found out quickly why it was so easy to get an appointment. Everyone in the office was completely disrespectful even the first words out of the dentist mouth were insulting. After he took a teeny tiny look in my mouth he stated that I would need to pay him more than $1000 to fix my teeth, as I could not afford that right away he sent me packing. I left feeling worse than when I came in. I was still in pain only now I was also angry, and Ill be honest a little hurt from the insults he had dished out in the beginning. I ended up finding a dentist 3 minutes down the road. He got me in right away was respectful, and did not cost an arm and a leg to get the job done. My bill went from $1400 to $200 . Even if this dentist is your last option it is not worth the trouble

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