|Address:||617 Janisch Rd, Houston, TX 77018, USA|
This facility is old and not very fancy, and the employees are just regular, down-to-earth people, so it has a more homey feel to it. The staff acts unprofessionally sometimes, loud laughter and gossip, but they took great care of my mom when she stayed there 3 years ago, handling her medications on schedule and making sure she got to the dining room at meal times. They kept the place reasonably clean, and were courteous to her even when she snapped at them. I was allowed to sit in on her physical therapy, and the therapists were wonderful, working patiently with each resident at his or her level, and they helped my mom reach her goal of walking unassisted long before the doctors expected. When my mom returned there last year after a serious stroke, the staff helped to make her last hours more bearable by the gentle care they took of her, and their kindness to me after she passed. My regular visits probably made sure she got better care, but this is true of any nursing home. This is a good facility for someone who would feel more comfortable in a more casual setting, and who doesnt need a lot of activities.
This place was the worst, I have ever seen the professionalism of the staff in the administrating and business office is just a disgrace, how the families trust them is beyond me, my father always told me they treated him bad and didnt believe until it was seen for ourselves I have now filed a complaint with the state and had him moved but no one will give me the medical records for him to get proper treatment.
Beautiful newly renovated facility and attentive staff!! We found that they just took such good care of our family member. They encouraged him when he needed it and yet they could leave him alone if he needed that also. They have a staff that is warm and caring and very knowledgeable. Facility is clean and comfortable. I would recommend them to anybody.
A Private User
i recieved my clinicals there, i LITERALLY cried after seeing what i did! i saw a women with STAGE 4 BEDSORES! a resident shouldnt ever get to that point! staff was so rude to residents and even made fun of them!