LensCrafters

46 Diamond Run Mall Pl, Rutland, VT 05701, USA

Category:	Eye Care Center
Address:	46 Diamond Run Mall Pl, Rutland, VT 05701, USA
Phone:	+1 802-775-7251
Site:	local.lenscrafters.com
Rating:	2.6
Working:	10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–7PM 10AM–8PM 11AM–5PM

Location

Photos 2

Reviews 7

Carleen Maranville

My husband visited the store yesterday 12/14/16. It was not busy and he needed an eye exam so he was able to be seen relatively quickly. After the doctor had checked my spouses eyes and written a prescription for him he was shown the frames from which he could choose and was soon ready to place his order and check out. The store was empty and there were three women, 2 old ladies and one younger somewhat disheveled looking woman, behind the counter. My husband stood at the counter waiting for assistance after several minutes he asked for help..one of the older women told him she was busy and to go to the other counter where the younger woman was . This associate refused even to make eye contact for fear shed have to help him. My husband is one of the most patient, kindest men Ive ever known and for him to be treated in such a rude, unprofessional manner simply infuriates me.. Two other customers entered the store and were immediately set upon by all three women...disgusted, my husband left. He went to Rutland Optical to get his frames, their customer service is always wonderful.

odeto motherhood

I have three children and have taken them to Dr Bell every year for exams and he is wonderful with them, the staff is very knowledgeable and kind. Plus having the lab on site makes getting glasses very convenient. Thank you for all your help!

Tara Dillingham

Thank you so much for your kindness today. I walked in with no appointment and unable to see. They were able to "see" me same day and had new lenses ready in 30 minutes. My vision has not been this clear for two years.

Kc c

Dr and one of the sales girls was very nice .but the one that takes info and starts exan was awful couldnt even look to see if they took ins just a terrible experience. Last time ever going there.

A Private User

Disorganized operation with ironically inexperienced lensecrafters. Dont bother calling youll be put on hold over 5 minutes. Would not use again.

Donna Sulham

You guys ROCK... Thank you Dr. Bell and the entire staff for the great service.

Robert Gillespie

I did not get the speed of service I paid almost double for. Still waiting.