|Address:||17552 Main St, Dumfries, VA 22026, USA|
|Working:||7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 7:30AM–8PM 7:30AM–4PM 10AM–5:30PM|
We chose this vet because they offer weekend appointments and it is close to home. Wish we hadnt. I took one of my dogs in and they said she needed a blood test and ultrasound. Then when I asked about the results I was told their instruments were not sensitive enough for the tests and another set had to be done and sent out. I had already paid for the first useless set and was now told I had to pay again plus a courier fee for the same exact thing! For the ultrasound, after I was shown the pictures and they could not identify what was in it, I was told I needed to take her to see a specialist because they were not sure what the ultrasound said... they were not experienced at ultrasounds. I paid hundreds of dollars for something they cannot even do properly??? They graciously gave me a $50 discount! I was told my dog has a rare kidney disease that is incredibly painful and incurable and would require medications for the rest of her life, big bucks every month. Turns out, she had a bladder infection. My second dog developed a small growth on his leg. First couple of visits they assured me it was a fat deposit and no threat to his health. I disagreed and returned. To prove to me it was a solid fat deposit they took a syringe... oops, liquid filled. I asked for it to be tested. Later, I called for results and was assured it was inflammatory fluid, swelling like arthritis. They gave me some more expensive anti-inflammatory pills (I later found out the price was greatly inflated!). A couple weeks later, it was even larger. They told me that it was nothing to worry about. I again asked for it to be tested, but wanted it sent out this time. Again, inflammatory fluid. When it started getting really big, they told me they could no longer remove it, I would have to go to a special surgeon and have a biopsy (my husband was assured that it was only for MY peace of mind, as if I were a hypochondriac!). A week later, it had a large growth spurt and he scratched it. Worried about an infection, my husband took him in. They bandaged it and gave him expensive antibiotics and said to remove the bandage in a week. They also did x-rays... on his lungs because of his breathing (there was nothing wrong with his breathing!) 5 days later, the bandage smelled really bad so we removed it... and my dogs leg EXPLODED all over the bathroom! We took him to an emergency clinic and surgeon and they immediately operated. They were forced to amputate his leg up to the hip because the cancer encompassed the entire leg. We were told by the new vets that the mass should have been tested from the beginning and that the cost of removing something that small would have been minimal, with out-patient surgery and little or no permanent problems. Instead, 3 days of hospitalization, total loss of a leg, and $3000 in medical bills on top of all Dumfries charged us for the multiple visits. My husband believed them because someone with a veterinary degree SHOULD know more about animal health than an untrained pet owner. In hindsight, we have had a lot of unnecessary meds and tests, a lot of disregard for what should have done, and services performed that they were not adequately qualified to perform. Warning: no matter what vet you use, educate yourself about what should be done and research what they tell you. Get copies of the treatment records. And if you disagree with what they are saying, see someone else if they do not take you seriously.
A Private User
nearly 7 years ago, I chose this vet on a whim.. they were just close. Since then, theyve seen to the care of one terminally ill boxer, a bullmastiff puppy with issues from eyelid tumors to repeated UTI issues. Ive seen all the vets there at one point in time or another. They know me, they know my dogs (and adore them). Julie @ the front desk is tops and knows us like the back of her own hand and is always helpful. Theyve made wonderful alternative recommendations for us regarding therapies and treatments, and have always been conscientious of cost. Further, they are my first choice for boarding. They have giant runs that accommodate my entire pack who prefer to hang together, and they give them so much attention and love my dogs are always happy to go "on vacation" there. Ive since moved to Spotsy but I still call on them for "serious" issues like surgeries and I still board there (we get vaccines close by, but I still hauled all of mine in for their yearlies to Dumfries). I am less than thrilled with one of the front desk staff but Im writing her tude off as the inexperience of youth and not realizing the length of time weve been customers (and how much weve spent!). Unlike another poster, Ive found the grooming to be so-so (nails. Furs fine). I also like that they are equipped to do everything from dental to ultrasound to xray. Since they know my dogs, they are able to do xrays and diagnostics on them without insisting on sedation even though they are all giant breed dogs. My clearly crazy husband just came home with his own anniversary gift- another mastiff, and shell be headed there for her care too because I know Dr. Nichols and staff will see her through a lifetime of fantastic care. If I could give six stars, I would.
This is a wonderful place to take your pets if you truly care about them and are a little paranoid. The vets working there have been there for years, some of them 20+ and know what they are doing. Dr. C has a Chihuahua of her own and is always so sweet to mine too. She treats them like they are her own. I have boarded my dogs here, used them for grooming and use the vet for yearly exams and shots. Expensive, but worth it!
Amazing staff and nice facility! Caring, thorough, accommodating, accurate--all of them. The vets have a common-sense approach to health care which I truly appreciate. Pricing is affordable, and hours are convenient. Ive been taking my cats there for 10 years. I trust their care, and I plan to keep taking my cats there. Thanks much!
The staff is very nice and they do such a great job with my dog. We get seen quickly after the appointment time and they have even squeezed us in a few times during emergency situations. I have always been pleased with the grooming experience as well. Its a little pricey but definitely worth it knowing my dog is in good hands.
Quality Vet Care Really liked the staff, very caring and genuine. Really liked the Vet tech Mallory sweet girl and very informative. Very glad I found this place after having to relocate. Very happy with the care here.
Wonderful experience!! Friendly staff, reasonable prices, clean office-- we will definitely be making this practice our permanent vet. Everyone is so friendly and were so sweet and accommodating to my nervous puppy.
My cats and I love this animal hospital. My cats are known by name, and I can always get an appointment and/or boarding when I need it. The staff are wonderful!
Veterinarians are always helpful and explain procedures, checkout staff is friendly as well.
We have been customers for almost 20 years. Great place to have furrbabies cared for
Best beers in town cannot say enough about the great care we have received from them