Bush Veterinary Neurology Service - Richmond

Reviews 4

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Teri Dill

The entire staff treated me and my baby with respect and tons of care. Believe me...my Bella was not a "good" patient. She screamed and cried which freaked me out. Yet everyone there did their best to keep both of us calm. Dr. Young spent a lot of time talking to me about her issues in a way I could understand. Best of all once I brought her home I could call 27/7 (and I did) and someone would call me back with my concerns in a very timely manner. She also had an issue on a Sunday. I called Monday and Dr. Young was booked up, but when I explained the situation they went out of their way to fit her in. I know these people really care about what they are doing. Im glad they were there with my Bella. They made it easier to deal with a hard situation and I am grateful for each and every person who works there.

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Cyndell kaveney

I liked that the staff was patient with all my questions. I liked that the doctor sat down with me and drew on a picture what was wrong with my pet. He then explained what the problem was and how it would effect my pet. Some doctors talk to me like I also should have a doctorate, and already know the terms and the prognosis. This was not the case here, as he broke down step by step in laymans terms. I was extremely grateful for that. The only reason I didnt give them five stars, is that even though I arrived early they didnt even see me until fifteen minutes AFTER my scheduled time.

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Edward Eng

Phenomenal staff! Dr Higginbotham, Ashley, Rachel and the entire Bush team are caring, professional and top notch. Had disc surgery performed for our Dachshund. Consult and after care follow up are worldclass; better actually than some Ive experienced for human care! Not cheap but didnt expect it would be and we dont regret it at all and worth every bit for our little guy! You can genuinely feel the care and empathy. These are pet lovers and it clearly shows in the extra mile they go to care for your family member!

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Mike White

Amazing staff. We brought our miniature dachshund for a consult after she had a seizure. After an MRI we found out she has a pituitary tumor in her brain. Theyve been extremely helpful and understanding through out the whole process. They referred us to The Oncology Service in Leesburg for radiation therapy. After a month of treatment things are looking good so far. Highly recommended.

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