Category: | Home Health Care Service |
Address: | 1001 Parrot Ln, Wausau, WI 54401, USA |
Phone: | +1 715-355-5673 |
Site: | tlchomecarewi.com |
Rating: | 4.8 |
Working: | 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM |
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S Family
If only our family had the experience that some others reviews supposedly had :( Our family had high hopes that our first experience with in-home care would be a good one...however, we were quickly disheartened by our experience with TLC, its owner Jeanette, and the workers she hired to "care" for our loved one. The unprofessionalism that the people working for TLC and the owner herself Jeanette displayed was like nothing weve EVER experienced. During the course of "care" with my Grandmother we had frequent no shows, theft, hungover "care" givers and continuous incidents of employees who frequently showed up late (when they showed at all) or left early while still taking the full time on their time records. Not only was the staff and owner unprofessional, their lack of compassion, any sense of urgency, and complete disregard of the situation we know now was negligent, unlawful, and unbelievable if we didnt have the proof for all of these things. Our family and state agency parted ways with TLC and have reported this business to the State of Wisconsin with full documentation of each incident to prove our claims here. Beware of Jeanette and TLC... We can only hope those under her care currently have advocates to fight for what is right for their loved ones before another mistake by TLC costs someone much more than their dignity. Thank you.
SA
Samantha Harding
I just wanted to take a moment to thank you for the wonderful services that you provide. Your service is great and your in home care is incredible. My mother has had both types of care. We appreciate how much the staff genuinely cares about the people they are taking care of. She has never felt just like a number to her caregivers. She has made many personal connections with your staff and I feel comfortable knowing that she is there with you all on days that we cant get there to visit.
BR
Brian Kerry
I want to thank the amazing team at TLC for Seniors LLC. While my mother was in hospice they talked to her, soothed her, fed her and washed her. They provider her with personal care, medication and kept her protected. They did all of this while while providing my sister and I with support, confidence, friendship and laughter so we could focus on our mother, our emotions and the countless realities we had never had to face before.
AP
April Taylor
The staff who work at TLC for Seniors LLC are all amazing. Myself and my family all appreciate everything you do for my dad. He loves having you all around and I know that it is safe to say you make his days brighter. We have confidence in knowing when we arent home with dad, you are there to take care of him. I would recommend your services to anyone.
KA
Kayla Penn
My family and I really appreciate the care, kindness and compassion that you have given to my grandmother in the past few years. We understand the care that you gave to her meant you were giving up time with your own family to give us peace of mind. From the bottom of our hearts, we truly appreciate the staff members of TLC Home Care.
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Gabrielle Hanson
We required the highest level of compassion and empathy but you were ALWAYS there for us, for your team, and for our mother. Any time of day, any day of the week. When my mother died you came back, again. In the middle of the night at this most personal of times for us. Thank you Jeanette.
JO
Joann Dawson
I cannot begin to thank these angels enough, but I will try. You all increased her quality of life, her enjoyment of life, and made her life more fulfilling. You were there on the days we could not be off of work and I know my mother enjoyed your company. You are all wonderful.
ER
Erika Buchanan
I just want to thank all of the staff members for everything they did for my parents while they were living in Wausau. They had a hard time last winter and we dont live very close. We had such peace of mind knowing they had someone helping them and caring for them.
CH
Charlie Barton
Thank you for the very special care that you gave to my grandmother during the time she was getting treated by you. It was her biggest wish to be able to be home with family until it was her time to pass on, and with your care her dream was made a reality.
SU
Susan Leonard
Thank you so much for the wonderful care you gave my mother after her surgery. I know she looked forward to seeing you all each day because she talked about it all the time. God Bless you all for the work you do. It had made such a difference in our family.
CR
Craig Arnold
Thank you to Jeanette and and TLC for the care they have given my Mother. It has made me worry a lot less knowing youre helping. I dont know what we would have done without you and your wonderful staff. These are some of the finest people I have ever met.
MO
Morgan Porter
Our hope of keeping mom at home up until the end of her life was met because we realized the staff members here all have the same hope. They are committed and passionate about keeping your lived one comfortable and keep their lives comfortable.
MA
Max Russell
TLC for Seniors has provided tenderness, creativity, personal interest and thoughtfulness that is priceless. They have gone above and beyond the basic requirement of providing my mom with safety and just taking care of her physical needs.
AU
Austin Bean
TLC Home Care provided the best care possible for my father. Everyone has been so sweet to us. I know my dad would be grateful and would recommend them to anyone. Without you all, none of this would have been possible.
MA
Maggie Keller
I wanted to let you know how much I appreciate everything you did for my dad. Your genuine care and concern showed in how much he improved and by how clean and heat his house had become. Youre all wonderful.
JU
Julie K
Whenever we would contact Jeanette and TLC requesting changes they would respond immediately and graciously. We are so grateful for your comfort in calling us to discuss your/our concerns.
CR
Cristina Barrett
All of the staff members from TLC Home Care will always be in my hearts. They did an amazing thing working with my father in his home. I would recommend anyone to use their services.
CH
Charles Ellison
Beyond the basic requirement of providing for my moms safety and physical needs, TLC has provided a tenderness, creativity, personal interest, and thoughtfulness. That is priceless.
LO
Logan Rivers
Thank you for being a good friend to my mom while she was in your care. Jeanette, you and your team members are angels. I would recommend anyone trust you with their loved ones.
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Quinn Blake
Thank you so very much for everything you have done for my family and I. Your faithfulness to my family has meant so much to us over this past year. You are all so wonderful.
KE
Kevin Little
All of the staff members from TLC Home Care are angels. They have made it possible for my grandmother to continue living in her home comfortably and safely.
SH
Shanel Lapell
Although the time was short I cant thank you enough for the wonderful care of my mother. I know she is very thankful too! God bless you and the work you do!
DA
Daniel Pines
You provided the care along with working together with Hospice so my mother could stay at home which is what she wanted if at all possible.
AL
Alexis Pace
May God bless you in your care service of providing help to people in need like my mother in her 100th year. She was thankful for the help.
AS
Ashley Shanley
For your humor, your compassion, your tolerance, your advocacy and above all for being there for our mother and for us, we thank you.