Hudson Valley Mental Health

Reviews 5

JO

John D

*Cripplingly* bad IT / data management. For example, its impossible for staff to see that youve canceled an appointment without checking with another location. My wifes therapist spent every single one of her sessions re-entering the same data. Instead of fixing this, management makes staff grind out "You missed an appointment -- Oh, you canceled? Let me check over in so-and-so -- oh, I see now, lets reschedule -- you already rescheduled? -- oh, I see, that was on the other calendar..." calls again and again. Theres even forced why dont you come back? letters from clinicians who know darn well folks arent coming back. Two stars, however, because this is only an ineffective waste of time and money, not malpracticing quackery.

---

AN

Ana jay

The receptionists are in fact rude and condescending, and appointments are cancelled without rescheduling or calling back. I remember once getting a voicemail from Lori saying they had dropped my case. I called back in a panic asking if this had been true and she denied ever sending the voicemail. I went to one therapy group there and it was an absolute joke. Dont waste your time, youll only suffer.

---

LO

LOUIE G

I arrived at this clinic with many issues and no hope. After reading the reviews I was hesitant but gave it a shot. I must say I was thankful I did go. The social worker I saw was amazing. The environment and the office staff was welcoming and very inviting. I am confident I am in good hands. I have many friends and family who go there and are quite please with the results. Lou

---

LI

Liz Albus

refused to send a referral to mha, very unprofessional, only have one psychiatrist on staff so if you run out of medication you are out of luck. save yourself and your recovery, dont go to this clinic

---

EF

Effy Durden

Rude receptionists, doctors who dont return phone calls, threats to cancel your case if you cant afford to go as often as they suggest. Go somewhere else.

---

---