William F. Ryan Community Health Center

Category:	Community Health Centre
Address:	110 W 97th St, New York, NY 10025, USA
Phone:	+1 212-749-1820
Site:	ryancenter.org
Rating:	2.7

Location

Photos 1

Reviews 14

Claritza Soto

Horrible service one hour waiting for someone to pick up phone and no one ever picked up. After waiting all that time had to leave hospital and go to the center and pick up referal when they could have just faxed to the hospital. When I got there all sitting at their desk and no patients at the counter. My mother is almost 81 and they should be more careful of giving appointments and not making sure that they have all the paper work need before they leave. That is what they get pay for and not sitting looking petty behind their desk. Customer service sucks. No elderly person should be running around because of their negligence. U need to get a live person to answer your phones not a machine that keeps you waiting for hour and you never get a live person. Cash or government money shouldnt be a reason for such a horrible service.

Antavia Greene

The wait and service is horrible, theres a new doctor every six month(when ask for the last doctor you seen,they left) the last 2 visits my son got sick pacifically after we came from the doctors they need to disinfect the place better, the call center they use is horrible and can be very unprofressional, my son and i been going here for the last 5 1/2 years,I definitely notice the differences in the last couple yerars

Janis w

I was on a queue for a call back while looking at all these single stars getting that heavy feeling when someone called me back, explained things, directed me to another who picked up the phone, got two appointments made within a reasonable time (not urgent) ... what a refreshing surprise! so far so good!

linabel del villar

The worst service I have ever received I am currently on the phone on hold for about 10 mins just to confirm my appointment....its just sad its the worst and most annoying experience I have ever came across ....I will be looking into a new place! The receptionists ladies are so rude!

Arianne Michelle Vargas

Worst place!!! Never coming back!!! They make you wait like two hours. If your appointment is at 5:15 pm the make you wait until 7 pm to see the doctor and then they get you out in 5 minutes. This place was not like this, it changed so much. Horrible costumer service.

Smith Connor

The worst hospital ever. I waited a month for an appointment and then they canceled it on me...on the same day!...just hours beforehand. Then they were rude to me. They treat you very poorly here. We deserve better. Find a better place than this if you can.

Luis Rodriguez

Agonizingly long wait to see doctors. Been coming here for a couple of years. Zero improvement on wait times. Usually about 3 hours. They never answer their phones. Always have to come in person to make appointments. Sad, sad, sad.

Mark Smith

Avoid the psychiatric clinic here. They are rude. They only see you if they like you. You cant fail their "attitude test" or they do not accept you as a patient...and they are using federal money. Shame on them! That is not legal.

Naomi archer

The service is horrible.. They never answer the phones.. The waiting time to be seen by the doctor is a long wait.. Its been like that for years..They really need to make some changes.

anabel serrano

Horrible, terribe service. Everyone is rude whe asked for help. The waiting in insane; calls and actual appointment. To make an appointment by phone takes 2 hours or they just hang up.

Sebastian de dios lopez

servicio clínica comunitaria. Buena atención y barato. Le recomiendo mucho.

Katharine G

This health community has been around since I was a child. Great service and assistance. Greatful this is in my neighborhood and even takes same day appointments.

Xander Duff

Horrible service! They do not make you feel as a welcomed new patient!! Nor do they understand your needs. Under staffed!!

Jesse Levine

Seems like theyve been getting worse.