High Peaks Animal Hospital

Reviews 7

MA

Marie Maselli

I would not recommend High Peaks Animal Hospital if you are looking to board your pet. First of all I was given conflicting info regarding their policy that your pet must be given a physical by their doctor if staying overnight. I had brought along my puppys folder that documented her recent full annual physical that he vet had given her 4 weeks prior. I was suspicious when the woman managing the front desk would not show me where my puppy would be sleeping. Her attitude indicated (to me) that she really didnt like her job at all. I dropped off my pup at closing, due to our late arriva from CT(we were vacationing in Lake Placid), and picked her up around 10 am the next morning because of my level of mistrust with the facility. I will say that I was greeted by a very nice woman in the morning who was very different from the first person that checked us in. She likes her job! Afterwards, I brought my pup to Lake Placid Animal Hospital and had an amazing and positive experience with the staff and facility.

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CO

Colleen p

Horrible experience. With the exception of Meg at the desk, the staff we encountered were incredibly rude and unprofessional.... particularly vet assistant, Bobby and older woman with short dark hair at desk. Dr. Cougar and Dr Kim used to provide great service. Now however there is a High turnover of staff, so never see the same vet twice. Also very overpriced and focused more on overcharging for unneccessary procedures than for actually providing good veterinary care. A Few years ago my Havaneese almost died from the vaccination she was given at High Peaks. Go elsewhere.

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EM

Emmett Hoops

HPAH doesnt kid around. When they tell you that they will take care of your animal, they absolutely will. Your pets doctor will call you with updates if its a hospital stay; you can call any time and someone will get back to you. The people who work at HPAH actually love what they do; they love all animals; they are top notch people. You cant go wrong here.

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AL

Ally Parent

Thank you High Peaks for all of your help with Peaches. You saved her from certain disaster and she now looks and feels great with the energy of a puppy again (minus the cone). Great work and its really comforting to see how much you truly care. Many many thanks from us and Peach!

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RE

reginald watson

i want to thank everyone of the staff at this place for how they treated my dog and how they treated us... they really give there heart to there job there. i wish my Dr. showed half the kindness. thank you

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M

M J

Friendly people, clean place, great vets.

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CE

Celine Holzer

Friendly people, they really care

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