|Address:||600 N Mountain Ave, Upland, CA 91786, USA|
|Working:||10AM–6PM 9AM–5PM 10AM–6PM 10AM–6PM 8AM–4PM 8AM–4PM Closed|
I have never walked out of a dentist office in my life, until last night. Had an appointment for my entire family, arrived early to fill out paperwork since this was our first visit to this office. Everything went fine until the cleaning, suddenly we all needed extra services and despite having double dental insurance (the entire family is covered by both myself and my wifes insurance) our bill was going to be $760 or more. I asked for explanations of why the services were needed and the dentist said she would show me on the x-ray, she left and never came back to show me. Then I discovered that despite the 3 appointments we had made only one hygienist was working, it was a full 90 minutes from when I walked in until they were even ready for me. I have serious concerns about the accuracy of their diagnosis, questions about extra services they are pushing (up selling), and finally the cleaning my son got didnt even include polishing. Now I have to wonder whats going to be billed to our insurance and how that will affect us getting services at a different dentist.
They left my mouth worst off then when I went in!!!I had to cough up $2000 to a speciallist just to try keep my two teeth that supposed they fixed!!!! when I had issues with the work they did the doctor kept telling me theres nothing they could do because they didnt do the work but yet they all work in the same office just be careful when you go here
I have to say the staff here is very professional. I love the fact that I was able to make my appointment after I got off work. The dentist made me feel comfortable and would recommend this office to anyone. While I waited in the waiting room they constantly asked if I was okay wanted anything to drink or a snack. Definitely 5 stars,
Great patience care and service. Ive been seen here and bringing my kids as well. The staff is great and the Dr.s are honest and explain everything they will be doing. They also let us know what should be taken care to avoid future dental issues. Their administration staff is awesome.
I have to say the staff here is very professional.The dentist made me feel comfortable and would recommend this office to anyone. While In the waiting room ,they constantly asked if I was okay wanted anything to drink or a snack.
I really enjoy coming here. The staff is very friendly and really makes you feel comfortable. I have anxiety and Dr. C made me feel really safe. I will continue to recommend this office to everyone.
I have been a patient here for about 3 years and the staff is always friendly and helpful. The office is always clean and extremely kid friendly. I highly recommend this dental office.
Amazing staff. They are always welcoming and make you feel like family. Very professional and know what theyre doing. No one loves the dentist but they make you feel loved!
Good service . I love how the staff is kind and very attentive to needs. They let you know everything in detail. They actually care and love the job they do here.
The staff here is great! All super nice and the Dr. Elsa answered all my questions. Will be back next month to get some work done.
Great Customer Service and patience with me since I have anxiety for Dentist but recommended for family and friends.
It was a great experience. Very friendly and very informative.
Great service, all staff members are awesome