Category: | Medical Laboratory |
Address: | 3003 AZ-95 #H-81, Bullhead City, AZ 86442, USA |
Phone: | +1 928-704-7680 |
Site: | sonoraquest.com |
Rating: | 3 |
Working: | 7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM 7AM–4PM Closed Closed |
AS
Ashley Cormalis
I would give zero stars if that were possible. My husband and I came twice and had to dral with rude, unprofessional staff both times. The first time we came, we were told that we needed an order for labs (which is untrue). I tried explaining that to the employee and was talked down on in front of the entire room, so we left. The second time, we arrived at 7 am so that we wouldnt have to wait in a long line to get our labs done. We turned in our forms and were waiting for our name to be called and the employee (same rude one as the last time) called us up to pay. It was for the wrong lab, so when we told her that they were charging us for the wrong one, she said we had to fill out new forms and start all over (meaning we were now last in line in a room full of about 30 people). So we arrived at 7 am and had to wait in TWO lines and were not even called in until after 9 am. The staff was completely unprofessional and disrespectful. We will NOT be coming back under any circumstance.
TA
Tanya Russell
I have been trying to call them for an hour now and there phone line is busy. I want to get a hold of them to see if they received a fax from my husband’s doctor, before we drive down there. My husband isnt feeling well, so I hope they have it, or we drove all the way down there for no reason. Very frustrated! Sonora Quest needs to answer their phones!
DA
Danielle Hibbard
Rude and not that quick either. Seems to take their time which is a common denominator of all lab places. Ladies at front looked like they were pissed that I came in. Just make sure you make an appointment so you dont have to inconvenience the ladies anymore than you are coming in and getting your blood taken.
MI
michelle emigh
Roberta is rude! However the lady that did my blood draw was exceptional! Just a FYI Roberta, "Its nice to be important but its more important to be nice!"
JE
Jesska Chavez
If everything is done properly, Im in for 30 mins at the most & staff is always so sweet. :)