West Valley Pediatric Dentistry & Orthodontics

Reviews 11

AD

Adina Evanson

My children have been patients at this office for several years. We really like the dental hygienist and she is the saving grace for this practice. Sadly the front office practices are frustrating. #1 They call, text and email repeatedly for appointment reminders. This is great except they need to figure out their system so it doesnt keep contacting you despite you confirming the appointment several times. #2 Despite paying 100% upfront for braces we had "add on" costs at nearly every orthodontic appointment #3 Their orthodontist left during the middle of our treatment plan and the office gave us zero warning! The new ortho completely changed treatment plans that again would result in additional fees. #4 The office staff hounds you for money at the beginning and end of your appointment for added effect. Today they were relentless over a $22 balance that had been paid by my HSA but apparently misapplied. It is a shame because this office is in a great location for us but I am tired of being hassled each time I visit. Weve already found a new orthodontist and have been seeing him for several months and it is a world of difference with their staff. (Affiliated Orthodontics is amazing!) We will now be looking for a new office for regular dental visits.

---

JE

Jean Cooke

Yesterday my daughter had the best experience. First the receptionist was very friendly and welcoming. The waiting area was kid friendly with ipads to play with and fun things to look at. Next the hygienist was amazing. She let my daughter pick out her new toothbrush and took her over to a chair that had a TV in front of it. She was able to pick a movie to watch while she had her teeth cleaned. Also during xrays the hygienist was so patient and kind to my very anxious daughter. The best part...the dentist! He showed all of the xrays to my daughter, who is 5, by the way, and began describing her teeth in a way she could understand! I was so impressed! Then when it was time to pay for the service, I was given an itemized sheet and a very sweet women explained everything to me. I have never been so happy with a dentists office. Keep up the great work!!

---

ES

Espy Murosky

Brought in my 6 year old son today and was thoroughly impressed. From the set up & accommodations of the reception area, to the ease and functionality of the back treatment/consult area. Also, encountered friendly staff who demonstrate care and attention to their patients, our kids! Met with Dr. Tyler Jackson, who was extremely patient with all my questions and thoroughly knowledgeable in his field. He not only, provided me with lots of recommendations and options for treatment and care, but also handled my anxiety (as a first-time parent having to go through this with my child) with plenty of reassurance and patience. Knowing what to expect, both my son and I look forward to coming back for his procedures. Thank you for all your assistance through this process!

---

LE

Leah Wickey

We visited today by referral from my family dentist. My 5 year old was excited to see a bubble wall and tablets oh and a monkey hanging from a tree. Clean fun and atmosphere. Updated equipment from electronic xrays to the personal tv screens infront of dentist chairs. I was able to see xrays, discuss treatment while he watched his own personal movie. He was relaxed and engaged with the staff. Staff was kind and answered all my questions, even offered assistance for self pay by their office program to help save $$$s. Thank you, I appreciated a clean updated friendly and kid kind staff and Dr. Brownstein was our doc and Im sticking with him. Appreciated the extra care and kindness spent with us today. Highly recommend.

---

OT

otho behr

Talk about Amazing! The Front Desk folks, as well as the Dental Professional staff here, are the sweetest people I have ever experienced within a dental professional environment, quite literally, in my entire life. The entire time here is nothing less than comforting, especially for my brand new 1st grader! Less than a mile from Stetson Hills Elementary School, convenient is an understatement! To all folks who care for and love their children, West Valley Pediatric Dentistry & Orthodontics is the right choice because they really take the bite out of your everyday, uncomfortable, scary, sometimes painful, pediatric dental experience! They make it okay to be a kid at the dentist!

---

MI

Michelle K

This Is the nicest childrens dental office that I have ever seen! My 2 year old daughter loved all of the animals in the lobby and the pictures throughout the office. Her day was made when she got to pick out her own toothbrush, watch Frozen in the dental chair & then receive a toy duck for being so good. Both the assistant and Dr. Jackson were amazing!! They were attentive, patient, thorough and spoke not only to me, but to my daughter, as well. Whitney had such a great visit she told everyone she saw yesterday afternoon that she saw the Dentist and showed him her teeth. I will be telling everyone about this office! Thanks so much!

---

ST

Stacy Smith

All three of my children get services here and I have always been pleased with the care and attention the staff give to both my kids and to me as a parent. My son was having swelling issues from an infection over the weekend and they responded quickly by getting him antibiotics and checking in throughout the weekend to see how he was doing. The care we received today to treat the infection was also a great experience with them explaining the options thoroughly and easing any concerns or stresses my son was having by talking to him in a caring matter.

---

CA

Catalina LaFrance

This pediatric dentistry is excellent (Happy Valley Road location). The office is clean, well designed and user (children) friendly. It is also very fun in its jungle/ savanna animals theme! The staff is friendly and great with parents and children. The dental assistants and dentists are also friendly, gentle and kind with my 2-yr old, and really take the time to discuss her oral health with me. I really appreciate that! This pediatric dentistry is everything you should expect from a pediatric dentistry, plus more!

---

JO

Joann Roach

The dentist and staff were amazing during our visit today! Our appointment started on time, the x-rays and cleanings were completed quickly, and the dentist addressed both my teenagers needs while making appropriate recommendations to maintain their dental health in the least invasive way. From beginning to end, everything was efficient and the dentist and staff were all so friendly. We have been with WVPDO at Happy Valley Rd for about 1.5 years and have been very pleased with their service every time we visit!

---

AN

Annie Rueb

I took my 2 daughters here today (ages 4 and 2) and we had the best experience possible. My oldest has a lot of anxiety when it comes to anything medical so I was nervous about another scream fest at the dentist. But today was all smiles. They were kind, and patient, and gave my daughter a lot of her own choices which led us to a really great and fun dentist experience. The girls told me they are excited to go back! I would definitely recommend taking your kiddos here.

---

BL

Blaire Wilson

I took my three year old son here for his first dental checkup. The office staff was very friendly and helpful from the moment I set the appointment over the phone. The hygienist, Sandy, was great with my son. She made him very comfortable, and I credit her child friendly approach for his relaxed behavior throughout the appointment. The dentist did a great job of communicating with both my son and I. I am very pleased to have found this dentist office.

---

---