Terros Health

Reviews 11

JO

Jordan Brown

I have never encountered a more incompetent medical facility. First off I had an appointment back in November to refill a prescription... in order to get said prescription I had to get an EKG (which I did). The medical assistant took said EKG and scanned it (I watched her do this). Then they got this new med provider so I had to go in again at the end of December because the other one couldnt do a 3 month refill since she was leaving. They lost my EKG (it wasnt in their system... not my problem that the medical assistant wasnt trained properly to scan stuff) and she was extremely rude and was reluctant to give me my prescription... Which she did but apparently didnt sign any of them... So they are useless. And I find this out on the day I ran out of medication and now this is this med providers last day and the Stapley clinic did nothing to help my situation which wouldnt have happened if they had a competent person writing scripts. They wanted me to drive an hour away to see if she could sign the scripts she gave me in December. So instead of fixing their mistake they are inconveniencing me for a week until a new provider can see me. If they went out of their way to help it wouldnt be as frustrating. Its one thing after another with this place.

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TO

Toni Feeley

MUST READ!! This place is detremental to anyone seeking mental health help. I dont know about their group therapy but I have been coming here for over a year and they would sooner have me die then help me to function and get better. Doctors cycle/quit so often that they have to outsource to people from other states that you have to deal with over skype/computer communication. These doctors dont stick around for very long either. I was told to stop taking medication that put me through such terrible withdrawals that I thought I was going to die only to have the replacement medication be denied at the pharmacy because it would react badly to the other steady medication they had prescribed me. You will NEVER be able to get in contact with your doctor and getting a nurse to call you back is IMPOSSIBLE. Have had the doctors call out on days Ive had scheduled appointments in which Id have to schedule another appointment WEEKS later. They have NO ACCOUNTABILITY!! You are simply meant to suffer. I hope people that work there are just volunteers because they show NO compassion or effort to help. Just because I cant afford health care does not mean I want to be treated like this and neither would I think anyone else would. GO SOMEWHERE ELSE IF YOU CAN!!!

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LE

Leticia Garcia

This place is a joke, my husband went in there to cope with addiction amongst other things and while in there the staff was inappropriate, flirting and just inappropriate. One in particular individual, his driver "peer support" was obsessed with him, sending inappropriate pictures of her disgusting self. Months of this inexcusable behavior between her and my husband was reported to the higher ups and nothing to date has been done. He came out of there worse than what he went in, he now is in another treatment facility that is doing way more for him then trying to get hook ups for their employees! Im not pleased with their ladder program at all! This place literally is a hook up spot, two of their patients were hooking up with this joke of an employee, she is inappropriate with patients and their managers do nothing! I was told when we signed him up that there is a zero tolerance! Thats a lie! I even sent them her nasty pics and nothing has been done!

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TH

the crimson dragon

Absolutely horrendous! Every time I set an appointment, they call to tell me its been cancelled. Largest, quickest turnover of staff of any place Ive ever seen. Dont bother getting attached to anyone there (therapists included) chances are they wont be there for very long. The only people you can count on seeing repeatedly are the front staff. They are very nice and try their best to help and accommodate but its just as hard for them to help you resolve your issues because theyre dealing with the revolving door in the back too. I would NEVER recommend this place to a friend or otherwise. If you are looking for consistent help in recovery of any kind, I would suggest you look elsewhere! Not only can they not help you get better, they seem not to even care if you do or dont. Hard pass on Terros Stapley!

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RI

ri K

I would avoid this place if you can. The "Therapist" should be fired, sued, and made to suffer. Anyone prescribing benzodiazepines, should know a rapid, then cold turkey taper is dangerous and can be deadly. same on her. She has no clue, its sad how they treat people on benzos. I have learned more on my own, then that lady will ever know. Unreal. Cold turkey benzos? She must enjoy giving mentally ill people more pain? Avoid this place....

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A

A Private User

this place messes up on medication presciptions all the time absolutly poor servises and additudes all they are in it for is the cash of course thats every mental health agencey in az very disrespectfull staff and most of the secritareys dress like 1st class tramps monica is the only person who does her job and she is a desk cleark

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JA

Jacqueline Gaudet

Ira called me a control freak during my counciling. She discontinued my service without giving me an explanation or providing referrals. This experience caused me secondary trama. Be careful and be prepared to be your own advocate.

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DA

Dana Zimmers

Good place to seek help for drug use and mental healthcare staff are very friendly

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AM

Amber

This place is awful. They dont care about their patients.

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CO

Cody Johnson

They have no intake information!!!

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VE

Veronica Hudson

Dont waste time regrets come

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