Arkansas Eye Care Group

Category:	Optometrist
Address:	3005 Fountain Dr, Conway, AR 72034, USA
Phone:	+1 501-329-9851
Site:	arkansaseyecaregroup.com
Rating:	4.2
Working:	8AM–5:30PM 8AM–7PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 5

Reviews 7

Rita Ken Brockway

The doctor and the technicians were fine. But the business part of the organization was terrible. Before making an appointment I went to the office, showed them my insurance card and asked if they accepted it. I was told that they would accept my insurance for existing patients. I have been a patient there for several year. When I went to check out I learned that there was a separate charge for the doctor to determine the lens prescription and that the co-pay only applied to the eye health part of the exam. Also they would not accept the co-pay amount specified by the insurance company. I called the insurance company to verify the benefit. The insurance company called Arkansas Eye Care Group and the reaction was "They are not very friendly." Bottom line--they doubled my co-pay and added on a ridiculous charge for determining the prescription. This was the last time I will go there.

R. Pauly

The office admitted the lens maker accidentally switched a plus sign for a negative sign and lens were way off. They "fixed" this but the lens are still partially off but heres the great part: no return policy. This despite lens and frames being 60% higher than competitors. *Update. I just discovered they billed us $72 for the failed attempt to correct THEIR original mistake. Lovely.

Amanda Johnson

Great staff, very informative and the doctors are very nice an explains and breaks things down an doesnt leave you with questions about anything!!!! Definitely recommended to Family and friends! Even was 20mins late an still accepted me an got me in quick an promptly!!!!

Megan R Coffman

Wonderful team of professionals! I walked away confident that I had received the best care possible and fully understood where my vision health stood. They really do care about helping you to understand your options and proactively protect your eyesight.

Mike West

Great staff and great doctors made my exam very fast and efficient. Dr. Lopez was very thorough and my prescription is spot on.

Billy Sowell

Always great professional service! Even when they are busy, they dont rush you through and stay very attentive!

Kellie Sartin

was great