Category: | Dentist |
Address: | 2225 Buchanan Rd # A, Antioch, CA 94509, USA |
Phone: | +1 925-779-1112 |
Rating: | 2.3 |
CH
Cheryl L
If I could give negative starts, I would. I have never been treated so badly anywhere. He accepts my insurance and is under contract to only charge certain amounts for certain services. He does not follow these guidelines. He was also trying to double bill my secondary insurance for services that my primary insurance covered and charge me an additional $300. When I asked him where he got that price from, he said he was giving me a discount and would not tell me what type of crown he was going to use. When I showed him the book of my coverage and the amount he can charge me, he became irate and told me to leave and find someone to do it for that price. When I told him that we can call the insurance together to discuss it with them in the event that I didnt understand, he told me to get out of his office and escorted me out. He told me that he has accepted my insurance for years and has never went by the book.
MI
mizzv
I went in to have my teeth cleaned. When I made the appointment I was very clear that I wanted my teeth cleaned. Some X-rays were done. The dentist examined my teeth and started closing the appointment. I reminded him that I came in for a teeth cleaning. The doctor said that I need deep cleaning which will be $340 but after I have some work done. I explained that Im starting a new job and my insurance will be changing but that my current insurances covers teeth cleaning. I wouldnt have to pay anything out of pocket for a normal teeth cleaning. And I reminded him that when I called I only asked for a teeth cleaning. He just refused to do a regular teeth cleaning. I asked for the records and left. I think Ill send an email to my insurance representative asking her to make sure he doesnt charge for teeth cleaning and suggest that they take this dentist out of the network. Overall a bad experiance.
DA
Danielle Hoke
I am so glad i found this dentist.im terrified of the dentist but he makes it so Im not.Hes real soft handed not heavy and the staff is wonderful.