El Camino Hospital Los Gatos

815 Pollard Rd, Los Gatos, CA 95032, USA

Category:	Hospital
Address:	815 Pollard Rd, Los Gatos, CA 95032, USA
Phone:	+1 408-378-6131
Site:	elcaminohospital.org
Rating:	4.3

Location

Photos 27

Reviews 22

Bentley Audio

I had never even heard of El Camino hospital before my surgery, which was earlier this week. Let me just say this: I had no idea that this kind of hospital service actually existed. I am SO impressed. Now its got me thinking, just WHY is it that thoughtful care, something that should be expected, is instead a rare commodity? It shouldnt be, and it doesnt have to be. I suppose that we get so used to accepting mediocre care from the big hospitals, that we assume it is the norm. ...If you can even call it "care". I dont. (You know who you are, giant medical conglomerates starting with "K"!). Speaking from my own experiences, and pior to my experience with El Camino hospital, I had been conditioned for years to just accept the notion that the way a typical hospital operated was out of necessity, and was with the same kind of mechanical efficiency that a fast-food restaurant might use to crank-out burgers. Only instead of burgers, its all about shuffling thousands of patients around, with little if any real thought or priority placed on the individual patients experience. The difference that Im talking about here is not at all subtle, it is dramatic and immediately noticeable. Every single hospital staff member that I came in contact with during my brief stay at El Camino hospital were beyond "efficient", or "nice" (though they were that too). They were down right memorable. They simply make it a point to make sure that you are completely comfortable, both mentally and physically. In fact they go out of their way to make sure. From the polite and cheerful nurse I just happened to pass in the hallway, to the multiple nurses who actually attended to me, to the anesthesiologist, even down to the security officer who took care of my valuables while I was in surgery - ALL were exemplary in every way. I enthusiastically give El Camino Hospital (Los Gatos) the highest possible Google rating and my personal recommendation.

TERRY HICKMAN

We have used El Camino Hospital since it was Los Gatos Community. We primarily use it for the ER but recently had an overnight stay. I hesitate to give them such a great review because one of our favorite parts is how quickly we can be seen. Wait times are short and when the issue is serious we have always gotten prompt, professional attention. This last visit was especially serious and the entire staff made a point to keep us informed without scaring us. The nurses (whose names I should have gotten, but didnt) were especially strong - they were proactive at every step and it ultimately made a huge difference. This hospital and their staff have been the very essence of community and we are very grateful that they are there.

Wendy Vincent

My daughter came in after an auto accident to the ER the nurse she got was was a CU&T with a capitol C! The nurse was talking down to my daughter, acting judgemental, and trying to pick a fight. The staff in the ER is hit or miss, but this was beyond miss. This woman should be fired. She upset my daughter so much arguing with her that my daughter walked out without getting the medical attention she needs and did not want to seek needed medical attention anywhere else. The nurse is lucky she didnt treat me that way, the out come for her would have been much different!

Linda Michele

I arrived at the Emergency room via Ambulance with severe pain of unknown origin. Im thankful that I came to them because they were patient and professional and they quickly assessed my situation and gave me relief from the pain. This led to a test which discovered a kidney stone. I was released with medication and a clear understanding of what to expect. Two days later all was well. Thanks!

A Private User

Very disappointing. Still cannot get my father admitted after three consecutive visits this week and we are watching him rapidly decline. We cannot get past the red tape. He is only in on observation though he has acute changes in his condition and it has been recommended by two physicians. A Social worker suggested I write my Congressman. Thought this might make a bigger difference.

Bob Johnson

This place was unreasonably expensive in my opinion. It cost $800 for a 20-minute appointment to tell my son he had pink-eye and to give him eye-drops. Charges like this suck for those of us on high-deductible plans. They were not helpful when asked why their fees were so high. I will avoid this place in the future.

A Private User

I got A+ care here. The staff is really personable and caring. The doctors in the emergency room treated my aunt quickly and gave her the best care. They had great cardiologists and neurologist. I would definitely recommend this hospital!

David Acosta

I was there 2 years ago and the staff and doctors are outstanding. everyone was so kind and gentle with me . i will back in Oct.22nd for another surgery and I know that I will be in good hands. Cruz David Acosta

Anh-Thu Nguyen

I had my 3 kids here & big thanks to all the wonderful nurses. Theyre great & no words to describe how they been nice & caring for their patients. Once again big thanks to all the nurses!

Vince Garcia

Have had all of my kids here. The nurses are so friendly and hospitable. They really go above and beyond to make your stay as comfortable as possible. I cant say enough about this place.

Emad Abdo

Great baby delivery facilities and staff in collaboration with Bay Area Maternity. Postpartum stay-in room equipped with a private toilet, shower, closet and an extra bed.

Franz Aman

This review is for the emergency part of the clinic: short wait, super friendly, competent staff - and: they solved my problem!

Olga Efremov

Admitted my dad into emergency right away. Wonderful staff, especially emergency room RNs - Shara and Kismet !!

JAE YOUNG Kang

Just been their birthing center tour and decided to go with them. Looks clean, neat and cozy.

Travis Rodgers

Quickly checked in for surgery. Dr. Nguyen is the best anesthesiologist I have ever seen.

Laura Nawatani

The birthing center nurses, doctors, and staff are fantastic.

Olga Sevela

Wonderful staff, they make feel like you re special!!